Triage Nurse; RN

Join to apply for the Triage Nurse (RN) role at Grace Med Health Clinic

Reports to the Medical Manager/Clinic

Provides professional assessment of patient’s health concerns over the telephone, without the advantage of visual inspection or face-to-face interaction in order to complement Grace Med Health Clinic, Inc.’s mission of delivering primary health care services.

• Utilizes communication skills, knowledge of disease processes, and normal growth and development for all age groups in order to ascertain an accurate understanding of patients’ symptoms.
• Determines the severity of the patient’s complaint; directs the caller to the appropriate emergency services if necessary; recommends the suggested medical follow-up based on their assessments and established triage protocols, and provides health information.
• Coordinates referrals with physicians, specialists and ancillary services on behalf of patients when needed.
• Maintains patient confidentiality at all times.
• Assists in the development and documentation of protocols related to his or her job functions.

Medical office environment. Ability to sit and/or stand for long periods of time. Bending, stooping, and lifting (up to 50lbs.) may be required. Interaction with physicians, patients and other office personnel. May involve contact with angry, upset or ill persons. May involve potential exposure to blood and body fluids and other hazardous substances. Must have visual acuity and manual dexterity to interface with computer.

Must have auditory acuity to handle phone calls.

This job description has been examined for compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA).

• Entry level

• Full-time

• Health Care Provider

• Hospitals and Health Care