RN Case Manager Lead

Description

Do you currently have an opportunity to make a real impact with your work? With over 2,000 sites of care and serving over 31.2 million patient interactions every year, nurses at Wesley Medical Center have the opportunity to make a real impact. As a(an) RN Case Manager Lead you can be a part of change.

Wesley Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free Air Med medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note:

Eligibility for benefits may vary by location.

It is an exciting time to be a nurse at HCA Healthcare! Come unlock your career potential and see how rewarding it can be to reach your personal and professional goals. Help to advance the practice of nursing and improve positive outcomes for your patients as a (an) RN Case Manager Lead. We want your knowledge and expertise!

Position Summary:

This position provides support and oversight to the case management department and reports directly to the Hospital Case Management Director. This RN CM participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. Provides administrative support to the Case Management Department. These functions include assigning staff referrals, messages and patients to daily assignment lists, timekeeping duties, orientation and training of new staff and serving as the leader in charge when the manager and director are unavailable.

Job Responsibilities:

• Provides case management services for both inpatient and observation patients as assigned.
• Demonstrates the ability to adapt technique/treatment to age of population served, including newborn, pediatric, adolescent, adult and geriatric patients, while providing care/service with respect to cultural differences and spiritual needs.
• Demonstrates responsibility and accountability in the coordination of case management office and staff daily assignments.
• Ensures patient/family/other communications are forwarded to staff as requested.
• Ensures accurate daily timekeeping, follows guidelines for all deadlines and handling exceptions, inputting base schedules, changes, call pay, and making final corrections
• Coordinates, attends, and processes communications before and after meetings as requested
• Courteously and professional handles department calls, maintains staffing minutes, shared drive and department web page.
• Provides faxing, filing, reviewing, and processing of all department invoices.
• Approves requests as appropriate for medications, transportation, equipment and other items needed to dismiss patients while ensuring compliance with ethics and compliance regulations.
• Assists with audits and compliance with case management regulatory guidelines per CMS.
• Manages VPro utilization for case management vendors
• Assists in setting up new employees with office space, computer and phone access
• Assists with patient and employee rounding and documents appropriately.
• Evaluates progression of care using evidence-based tools and approved criteria (Inter Qual) throughout the episode of care; escalates progression and transition of care issues through the established chain of command
• Facilitates patient throughput with an ongoing focus on an effective care transition, quality and efficiency
• Participates in performance improvement activities including, but not limited to, identifying, documenting and intervening when avoidable days occur
• Adheres to…