Retail Shortage Control - Part Time

Join to apply for the Retail Shortage Control - Part Time role at Burlington Stores, Inc.

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service!

As a Shortage Control Associate (SCA), your role directly impacts the store's security and the overall shopping experience for our customers. By exhibiting command presence, knowledge of theft trends, and a positive impression of control, your presence at store entrances, exits, and high-risk areas will mitigate theft and create a safe and enjoyable shopping environment.

• Engage with customers and associates in a confident, friendly, and energetic manner with eye contact and a smile.
• Monitor the entrance throughout each shift, focusing on reducing opportunities for theft, shoplifting, and other dishonest activities.
• Identify and report theft incidents and suspicious activity to your Manager on Duty.
• Support store and field leadership by building trust and respect with customers and associates.

• Maintain a professional appearance at all times, wearing the designated dress standards, radio, and earpiece.
• Stand positioned at the front of the store, remaining vigilant and aware of surroundings.
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting.
• Create a secure environment and reduce opportunities for theft.

• Possess mastery of top shortage areas and support programs aimed at theft reduction.
• Communicate theft prevention information during store rallies in collaboration with the Manager on Duty.
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.
• Understand the role played in keeping the store and assets safe and secure.

• Provide support in training associates on shortage reduction programs and processes.
• Role-model safety as a top priority and promptly address any unsafe practices.

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations (preferred).
• Ability to stand and walk for extended periods and visually monitor the store environment.
• Ability to maintain confidentiality.
• Ability to review, analyze, and comprehend business trends.
• Positive demeanor, strong posture, and energetic greeting.
• Experience working in a fast‑paced, high‑pressure environment with detailed focus and disciplined decision‑making.
• Excellent communication with customers and co‑workers.
• Leadership skills that foster productive business relationships.

• Excited to deliver great value to customers every day.
• Take pride and ownership in driving positive results for a team.
• Committed to treating colleagues and customers with respect.
• Believe in the power of diversity and inclusion.
• Willing to participate in initiatives that positively impact the world around you.

You will enjoy a competitive wage, flexible hours, and an associate discount. Part‑time associates, based on hours worked, may be eligible for Burlington’s benefits package which includes medical coverage and a 401(k) plan. Part‑time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.

Burlington Stores, Inc. is an equal‑opportunity employer committed to workplace diversity.

Base Pay: $13.00 per hour

Location: 00338 – West Wichita

Address: 613 South Dugan Road, Suite 200, 67209