Account Manager

Job Description

Join Conrade Insurance Group, a reputable and community-focused agency dedicated to delivering top-tier insurance solutions in Kansas. We are currently seeking a motivated and personable Employee Benefits Account Manager to join our team. This is a fantastic opportunity for those who thrive in a dynamic and engaging environment and are eager to develop their career in insurance sales. Our office-based culture fosters collaboration, innovation, and meaningful professional relationships.

At Conrade Insurance Group, you'll be entrusted with managing a diverse portfolio of employee benefits accounts and will play a crucial role in providing tailored solutions that meet our clients' unique needs. If you're passionate about delivering exemplary customer service, have a knack for building rapport with clients, and are eager to contribute to a positive work environment, we invite you to apply for this rewarding position.

• Health Insurance BCBS
• Paid Time Off (PTO)
• Paid Holidays
• Floating Holiday
• Bereavement Leave
• Paid Voluntary Service Day
• Parental Leave
• Dental Insurance
• Vision Insurance
• FSA/HSA/Dependent Child Care Spending Account
• Employer Paid Life Insurance
• Employer Paid Short Term Disability
• Accident Insurance
• Supplemental Life Insurance
• 401(k) Retirement Plan
• Financial Planning Assistance
• Critical Illness Insurnace
• Cancer Insurance
• Employee Assistance Program
• Career Growth Opportunities
• Wellness Program Sponsorship
• Hybrid Work Schedule
• Career Development/Professional Growth
• Phone Stipend
• YMCA Discount Membership

• Account Management:
  Serve as the main point of contact for clients, managing accounts, addressing inquiries, and providing solutions to meet their needs.
• Plan Customization:
  Work with clients to understand their requirements and ensure benefit plans are tailored to meet their specific objectives.
• Relationship Building:
  Develop and maintain strong relationships with clients to ensure their satisfaction and long‑term loyalty.
• Problem Resolution:
  Proactively identify potential issues and implement appropriate solutions to prevent disruptions to client accounts.
• Compliance Assistance:
  Stay up-to-date with regulatory requirements and assist clients in remaining compliant with industry standards.
• Renewal Process:
  Guide clients through the insurance policy renewal process, ensuring seamless transitions and optimal coverage.
• Collaboration:
  
  Work closely with the sales team and other departments to ensure a comprehensive approach to client management.

• Education:
  
  Bachelor's degree in Business, Finance, or a related field preferred.
• Experience:
  
  Minimum of 3 years of experience in insurance sales or account management, preferably within employee benefits.
• Licensing:
  Active Life, Accident, and Health insurance license required.
• Communication
  
  Skills:
  
  Excellent verbal and written communication skills, with a focus on client relations and presentation abilities.
• Customer Service:
  Strong commitment to customer service excellence and satisfaction.
• Organizational
  
  Skills:
  
  Ability to manage multiple accounts and meet deadlines effectively.
• Problem-Solving:
  Strong analytical skills with the ability to develop solutions for clients.
• Technical
  
  Skills:
  
  Proficiency in Microsoft Office Suite and Customer Relationship Management systems.