Security Systems Technician II

Security Systems Technician II –
INTRUST Bank

Location:

Wichita, KS

Job Summary: Maintain security systems to protect bank assets and provide a safe environment for employees and customers. Responsible for ensuring the successful implementation of initiatives and projects to support the department and organization. Promotes an environment of teamwork within the department and across the bank. Represents INTRUST Bank in all they do in the community and is focused on the development of new business relationships.

Must maintain strict standards of confidentiality and perform duties in a manner supporting INTRUST’s Character Qualities.

• Design, install, troubleshoot, repair and perform preventive maintenance on integrated technical security systems, including alarms, access control, and video equipment.
• Serve as technical liaison with vendors to ensure the effective operation and maintenance of the equipment.
• Responsible for administrative duties related to technical systems, as well as security software and hardware applications.
• Security Department project planning coordination. Evaluate security equipment and systems for new sites, remodels and future needs. Negotiate purchase and maintenance contracts related to security equipment. Submit project worksheets for management review. Build and develop business relationships vital to success of the project. Coordinate vendor assignments to complete the project within prescribed resource limits.
• Respond to requests for service on all security system equipment, including requests and questions outside normal business hours. Monitor and collect data on system performance. Analyze, detect, identify and correct technical problems and deficiencies. Use critical thinking, independent discretion and judgment when resolving issues.
• Ensure all technical departmental procedures and training requirements are current.
• Practice effective communication of technical issues on security system equipment operation and functionality to user client community and user acceptance testing.
• On-call 24 hours a day for responding to all security related technical issues.
• Maintain security system equipment inventory.
• Remain proficient in job duties of Security Specialist to assist with shift coverage as needed.
• May perform other duties to support the department’s mission and INTRUST Bank’s values.

• High school or equivalent required. Bachelor’s Degree preferred.
• 5 to 7 years of technical school training or related experience as an alarm, access control or camera system installer required.
• Experience with IT integration and security operations.

• Ability to analyze information and develop/implement solutions.
• Conform to shifting priorities, demands and timelines through analytical and problem solving capabilities.
• Effective interpersonal, technical and analytical skills.
• Ability to communicate technical information to audiences with varying degrees of knowledge.
• Mechanical aptitude and ability to use hand and power tools.
• Detail oriented, self‑starter, ability to work and make critical decisions independently.
• Proficient in Microsoft Office products.
• Basic knowledge of networking fundamentals.

• Current and valid Driver’s License.
• Participation and certification in First Aid, CPR and personal protection (defense tactics, use of force, control holds and escorts, hand cuffing, baton and chemical spray).

Must be able to stand, sit, walk, squat, kneel, bend, crawl, stoop, crouch, handle objects, have finger dexterity, reach above shoulders, climb stairs, climb a ladder to varying heights, push/pull 150 lbs and lift 50 lbs. Physical demands necessary for this role should be performed with or without a reasonable accommodation.

Varying work environment including normal office conditions. Some work outside in different weather conditions and working in areas under construction is required. Must be able to tolerate any possible weather conditions (extreme heat or cold, snow, rain, etc.). Some travel and overnight stay required. On-call 24 hours a day for responding to all security related…