RRC Case Manager *Anticipated Date

*** This position has an anticipated start date of 03/30/26***

Under the supervision of the Mirror Director of Federal Programs, the Residential Reentry Center (RRC) Case Manager shall be responsible for the programs and services provided to the federal residents served at the designated RRC location (Topeka or Wichita). The Mirror RRC Case Manager shall operate in an ethical, professional manner, interact with others in such a fashion as to create and maintain respect for the agency and the United States Government, Department of Justice, Bureau of Prisons.

They shall be intimately familiar with the Statement of Work and the contractual provisions set forth in the agreement with BOP. They shall also act in accordance with the policies determined by the Board of Directors and shall abide by all applicable federal, state and local regulations.

The duties of this position include written and verbal communication with referral sources and other professionals, teamwork with other staff, residents and community partners, referrals to community-based services, resident engagement and interaction, responsivity to resident, agency and funder needs and security and accountability measures.

• 1. Communication:
  Maintain communication in both written and verbal forums within Mirror and with referral agencies, community partners, other professionals. Ensure the written and verbal communications are accurate and include proof‑reading and grammar checks before they are relayed to others. Relay messages in a manner consistent with PRT and the objectives of the agency.
• 2. Teamwork:
  Works assigned schedule; collaborates with others; engages community partners to foster the growth of residents.
• 3. Referrals:
  Ensures residents are referred for services based on RNR, to include risks identified by USPO, BOP, resident, experience of the CM, and currently accepted risk tools.
• 4. Resident engagement and interaction:
  Provide groups and programs to RRC resident population. Develops, offers, and evaluates effectiveness of groups and programs provided to program residents.
• 5. Responsivity:
  Available for on‑call duties, timely completion of terminal reports, IPP, case notes, responds in a timely manner to requests by EPS, BOP, USPO, Mirror leadership and RRC residents.
• 6. Security and Accountability:
  Monitors resident itineraries, writes Incident Reports when applicable, engages residents in a firm/fair/consistent manner, conducts employment and residence checks and performs other security functions as necessary.
• 7. It is the responsibility of the case managers to develop and coordinate reentry programs to ensure continuity of care for the resident and facilitate services for residents with special needs (e.g., sex offenders, significant medical and mental health issues, drug and alcohol use, and specialized female resident programming). This coordination will include consultation with the CTS providers and included in PRT.
• 8. Attend and participate in all staff meetings.
• 9. Perform other job responsibilities as assigned by the site Director.

• 1. Graduate of a four‑year accredited college or university with a bachelor's degree in a social or behavioral science area of study which might include but not be limited to the following degrees: criminal justice, corrections counseling, social work, sociology, psychology, substance abuse counseling or another closely related field of study is preferred.
• 2. Minimum of one‑year paid experience providing case management or supervision services to the offender population. Case Manager:
  The education and experience qualifications for the position of Case Manager (or similar title) will be a four‑year degree in a social, human services, criminal justice or behavioral science program from an accredited college or university. At a minimum, one year of experience must be working in human services, corrections, or community‑based services.
• 3. Excellent interpersonal skills required as well as ability to communicate effectively both verbally and in writing.
• 4. Capable of maintaining a team spirit. Ability to work cooperatively with others.
• 5. Must be adaptable to…