Front Desk Monitor

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• Provides direct receptionist support to all on-site property needs by providing the highest quality customer service to inbound callers, visitors and vendors.
• Partners with Administrative Support team and the On-site Community Manager to effectively manage the front reception area and inbound calls as well as assist with various administrative projects.
• Filters inbound calls to determine appropriate direction.
• Greets all visitors/homeowners and determines their immediate needs.
• Assist with event set up and break down as needed.
• Performs other related duties as directed.

• Provides direct receptionist support to all on-site property needs by providing the highest quality customer service to inbound callers, visitors and vendors.
• Partners with Administrative Support team and the On-site Community Manager to effectively manage the front reception area and inbound calls as well as assist with various administrative projects.
• Filters inbound calls to determine appropriate direction.
• Greets all visitors/homeowners and determines their immediate needs.
• Monitors pickups/deliveries.
• Assist with event set up and break down as needed.
• Performs other related duties as directed.

• Excellent customer service and communication skills.
• Ability to offer support to administrative support staff with ever-changing needs.
• Ability to elicit information from callers and visitors in a professional and efficient manner.
• Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
• Exceptional organization and tracking skills.
• Ability to function efficiently in a high volume, fast-paced environment.
• Ability to proficiently utilize computer programs and company database systems, including MS Office (Excel, Word and Outlook), internet and e-mail systems.
• Ability to interact and work positively and effectively with staff at all levels.
• Advanced communication skills (both verbally and written), and the ability to communicate with all levels of management and staff.
• Ability to work collaboratively and cooperatively within the department as well as with other departments.

• Sitting at workstation utilizing a computer in an office setting.
• Walking throughout property/facilities as needed.
• Setting up, taking down and stacking tables and chairs.

• Dedicated:
  Devoted to a task or purpose with loyalty or integrity
• Detail Oriented:
  Capable of carrying out a given task with all details necessary to get the task done well
• Enthusiastic:
  Shows intense and eager enjoyment and interest
• Team Player:
  Works well as a member of a group
• Ability to Make an Impact:
  Inspired to perform well by the ability to contribute to the success of a project or the organization
• Self-Starter:
  Inspired to perform without outside help

• High School or better.

• Two (2 years):
• High School diploma or GED and two (2) or more years of paid, professional experience working in a Receptionist, Administrative Support, and/or Customer Service role within an office environment.

• Seniority level
  
  Entry level

• Employment type
  
  Full-time

• Job function Other
• Industries Business Consulting and Services

Referrals increase your chances of interviewing at Associated Asset Management (AAM) by 2x

Yarnell, AZ $50,000.00-$90,000.00 2 months ago

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