Technical Writer; regions

Position: Technical Writer

Work Hours (Client): 9am - 5pm EST (40 hours/week)

Pay Range: 1,500 - 2,000

USD/month (varies based on skill set and experience level)

Location of Search: South Africa, Philippines, Latin America, or Any Region

Work Location: REMOTE

Type of

Contract:

Independent Contractor

The Company is a next-generation no-code and AI platform specifically designed for building complex, regulated healthcare applications.

We are seeking a highly resourceful and independent Technical Documentation Writer to take ownership of our client-facing knowledge base. You will be responsible for translating complex product features into clear, actionable how-to articles for our users.

• Draft, structure, and publish high-quality "how-to" articles and technical guides for an Enterprise SaaS audience.
• Leverage AI tools to brainstorm, draft, and refine documentation to maintain a high velocity of content production without sacrificing accuracy.
• Partner closely with Product and Engineering teams to understand new features, database structures, and product updates before they go live.
• Organize and maintain our documentation center in Archbee, ensuring all content is searchable, logical, and up-to-date.
• Own the process from the initial "new doc" phase to ongoing updates as the product evolves.
• Simplify complex technical concepts (CRMs, low-code logic, and database interactions) for a variety of user personas.

Language requirement: Excellent English Communication and Written Skills

Education: Bachelor's Degree (ideally)

Experience: 3+ years of related experience

• Proven track record in technical writing specifically for Enterprise SaaS products (e.g., CRMs, ERPs, or low-code/no-code platforms).
• Expert-level ability to use AI content generation tools to accelerate the writing process and improve content clarity.
• A foundational understanding of software development and databases. You don't need to be a developer, but a basic programming background is highly preferred to understand our product's inner workings.
• Professional experience with documentation/knowledge base software (Archbee, Git Book, Read Me, or Zendesk)
• A self-starter who can navigate a product independently, find answers through research, and produce results with minimal hand-holding.
• Exceptional command of the English language with the ability to write in a tone that is professional, technical, yet highly readable.