Human Centred Design - Product Designer

Position Description

OAt CGI, we design digital products that deliver meaningful outcomes for our clients and their users. As a Product Designer, you will play a pivotal role in shaping end-to-end experiences—from discovery through to delivery—ensuring solutions are desirable, feasible, and commercially viable. You will translate insight into action, crafting accessible, coherent journeys across platforms while influencing product strategy and measurable business value.

Working at the heart of multidisciplinary teams, you will take ownership of complex work streams, apply creative thinking to solve real-world challenges, and contribute to innovative solutions that drive transformation—supported by a collaborative culture that empowers you to make a lasting impact.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee.

We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.

Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position.

In this role, you will lead the successful delivery of product design across a defined workstream, shaping discovery and translating research insights into clear opportunity areas, hypotheses, and validated solutions. You will define end-to-end user journeys, information architecture, interaction patterns, and scalable UI components that deliver accessible, coherent experiences across devices and platforms. You will work closely with researchers, engineers, product owners, and stakeholders to ensure solutions balance user desirability, technical feasibility, and commercial viability.

You will plan and measure research and experimentation, define success metrics, and demonstrate impact through evidence-led reviews. Alongside owning UX/UI debt and design quality assurance, you will coach less experienced designers and contribute to the continuous evolution of design systems and best practice—taking responsibility for outcomes while being supported by a collaborative, multidisciplinary environment.

• Shape & Lead discovery activities, translating insights into validated design opportunities
• Design & Deliver end-to-end journeys, information architecture, and scalable UI patterns
• Prototype & Test concepts at appropriate fidelity to validate hypotheses and reduce risk
• Partner & Align with engineering to ensure seamless handover and build quality
• Measure & Demonstrate impact through defined leading and lagging indicators
• Own & Improve UX/UI debt, design QA, and continuous experience optimisation
• Facilitate & Collaborate in co-design workshops and multidisciplinary teams
• Coach & Support junior designers to elevate team capability

You will bring proven experience leading end-to-end product design for complex features or product areas, ideally within client-facing delivery environments. You will combine strong product thinking with research expertise, interaction design capability, and the ability to clearly articulate the business value of design decisions to stakeholders.

• You should have demonstrable experience leading product design across discovery to delivery
• Strong portfolio showcasing complex journeys, scalable IA, and robust UI systems
• Proven ability to plan and conduct design research and experiments
• Experience defining and measuring product success metrics
• Strong collaboration skills across product, engineering, and stakeholder groups
• Exper…