Introduction
Creme De La Creme are looking for an enthusiastic and hardworking apprentice to join the company and develop a career in hairdressing. The apprentice will learn all aspects of hairdressing and will develop excellent customer service skills which are essential to this sector. Full training will be provided.
About the EmployerMulti-award winning hair and beauty salon located in Widnes town centre Cheshire. We are a team of 8 specialists in hair and beauty. We pride ourselves in dedication to customer service and client care with hair and beauty being a strong passion of ours and our dedication lies with you the client. We specialise in all aspects of hair from cutting, blow drying and styling to hair up, perms and colours including Balayage and different techniques of foiling.
WhatYou'll Do
- To ensure that all treatments are carried out professionally and accurately at all times
- To demonstrate a high level of confidence and competence in all services
- To undertake any necessary training to improve salon standards and skills
- To maintain high quality treatment, in keeping with the clients’ wishes.
- To be organised with your day-to-day duties, including checking the appointment book regularly
- To ensure that all areas are kept clean and tidy, creating a safe environment for you and your clients
- To keep all electrical appliances in good working order, ensuring that any faults are reported
- To maintain and update record cards to assist when dealing with customer complaints, marketing, confidentiality and to aid other Stylists and staff with client history
- To achieve a realistic target of takings by ensuring maximum use is gained from the appointment system and ensuring the Salon ran adequately at all times
- To cover the reception area, when required, assisting with telephone calls, bookings and face-to-face clients
- To ensure that internal and external customer service given within the department is to the highest standard at all times
- To deal with any internal and external customer complaints or customer requests as and when required
- To be friendly and approachable towards clients and colleagues at all times
- To take an active part in increasing clientele on a regular basis
- To promote the salon and have a good knowledge of any specialised treatments/services and products available
- To ensure that all services and products are charged for at the correct price, in accordance with the price list
Permanent opportunity with the company may be on offer on completion of the apprenticeship.
Skills Required- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
Essential - GCSE
- English & Maths
- Grade 3 or above
Course:
Hairdressing professional (level
2)
Level: 2
Route:
Hair and beauty
Apprenticeship Level: Intermediate
Working Arrangements:
Working Week:
Tuesday
- Saturday during salon hours. College day
- Monday. Shifts to be confirmed.
Expected Duration: 2 Years
Training Provider: RIVERSIDE COLLEGE
Working ArrangementsWorking Week:
Tuesday
- Saturday during salon hours. College day
- Monday. Shifts to be confirmed.
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