Clerical Assistant

Main area Clerical Assistant Grade NHS AfC:
Band 3 Contract Permanent:
Will be required to work across both sites of Widnes Health Care Resource Centre and Halton General Hospital as required Hours Part time - 22.5 hours per week (Wednesday, Thursday and Friday) Job
-ADM3

MSK-A1455

Employer North Cheshire and Mersey NHS Foundation Trust Employer type NHS Site Widnes Healthcare Resource Centre Town Widnes Salary £25,760 - £27,476 per annum, pro rata. Salary period Yearly Closing 20/08/2026 23:59 Interview date 10/09/2026

We are recruiting to a part-time administrator role, to work within the Musculoskeletal Clinical Assessment Service (MSKCATS).

The role is based at both Widnes Health Care Resource Centre and Halton General Hospital in Runcorn, working 22.5 hours per week, covering Wednesday, Thursday and Fridays (7.5 hours per day)

The successful candidate will provide a comprehensive administrative role to MSKCATS service. Led by the Clinical Lead, the service is provided by Advanced Musculoskeletal Physiotherapy Practitioners and First Contact Practitioners (Physiotherapists) who assess patients suffering with musculoskeletal conditions and streamline them into the most appropriate management of their needs.

Please note that this role is not eligible for a Certificate of Sponsorship, if you are an overseas national requiring a Visa to work in the UK

The role will include all aspects of general administrative work including, but not exclusive to, patient registration and validation, appointment making, processing referrals to other services such as secondary care providers, processing reports to GP colleagues, service data, stock control, queries from patients and GP colleagues and supporting the clinical staff in the service. Wor king within a team of administrators for the MSKCATS, the postholder will:

• Provide a comprehensive administrative service to MSKCATS team
• Work within a team environment of both the administration team and wider MSKCATS team
• Be responsible for the incoming referrals through validation of referrals, booking patient appointments, sending text messages to confirm appointments.
• Be responsible for the outgoing referrals to other services eg secondary care or therapies
• Be responsible for taking messages and acting on them in a timely manner
• Be responsible for data collection as the needs of the service dictate
• Be responsible for stock control
• Work with an empathetic, confident manner with staff, patients and relatives
• Maintain confidentiality at all times

Our mission, vision and values are at the heart of North Cheshire and Mersey NHS Foundation Trust (NCM). They underpin everything we do and everything we aspire to be as an organisation

Our mission is to be exceptional for our patients, our communities and each other

Our vision is to be a great organisation providing excellent healthcare and opportunities to work and learn

Our approach to healthcare is founded on our four core values
:

• Kind – we are caring, supporting and respectful to everyone
• Open – we are honest, transparent and open to new ways of working
• Fair – we listen, value our differences and are inclusive to all
• One team – we work well together and with our communities

We employ almost 6,500 people from more than 80 nationalities and are fully committed to being an equal, diverse and inclusive employer. Our culture and values ensure that everyone is treated with dignity and respect, and that no job applicant or employee is disadvantaged at any stage of their journey.

We are also proud to be an Armed Forces Friendly organisation and welcome applications from members of the Armed Forces community, including veterans, reservists and families.

This job description outlines the current main responsibilities of the post. However, the duties of the post may change and develop over time and this job description may, therefore, be amended in consultation with the post holder.

FULL JOB DESCRIPTION ATTACHED

• Previous experience of working in NHS
• Excellent…