Welfare & Advice Officer

Welfare Benefit & Money Advice Officer

Widnes

£40,246 (Pro rata £24,148)

Part Time, 3 days per week (22.2 hours total)

Duration:
Permanent

Here at Halton Housing, we are looking for an experienced Welfare Benefit & Money Advice Officer to work across our vibrant organisation.

What Youll Do:

• Manage welfare benefit and money advice enquiries, providing practical support tailored to customers' individual needs.
• Support customers with benefit claims and applications, helping to maximise income, maintain housing costs and reduce the risk of rent arrears.
• Identify debt and financial issues, offering advice, referrals, grant application support and signposting to relevant services.
• Manage casework from initial enquiry through to resolution, maintaining accurate records and achieving service targets.
• Keep up to date with changes in welfare benefits, hou...