Researcher, Office Based

Researcher, Office Based, Wigan

Research required to work for a fast growing and exciting company based in Wigan, Greater Manchester / Lancashire. This is an office based role. Read on for more details…

Day to day tasks:

* Researching family trees, including searching through genealogical records and other documentation. This can involve searching online or manual records as well as visiting record centres and archives to view original records.

* Interviewing family members and other relevant persons about their family history and / or knowledge of a family tree

* Ordering and reviewing certificates and other relevant documents to prove or progresses the research.

* Updating solicitors, public sector contacts and beneficiaries (where required)

* Assisting with ancillary services, such as divorce searches, probate searches and Will searches

* Assisting Case Managers with compiling family history reports; including hand-drawn and computerised trees, covering letter, mailing lists, making copies of supporting certificates and agreements

* General administrative duties

* Collecting certificates from General Registry Office

The ideal candidate will have/be:

* Degree educated.

* Ultra-organised and possess strong communication skills including a good telephone manner.

* Basic knowledge of Microsoft systems

* Able to manage large workloads working to tight deadlines.

* An exemplary sickness & punctuality record

* A proven team player.

Employee Benefits:

Pay & Rewards:

* 187.50 Hours Standard Holiday allowance plus statutory bank holidays

* Additional leave days for loyal service (1 day per year at 5+, 10+, and 15+years’ service)

* Hours:

Full-time 36 hours per week. With option to work over a 4 or 5-day week after probation period.

* Complimentary leave days to support employee wellbeing after one year of employment.

* Discretionary Annual bonus based on personal and departmental performance paid every December.

* Contributory pension scheme - 5% employer contribution plus 5% employee contribution

* Enhanced sick pay.

* Enhanced maternity and paternity leave

* Free Will writing service plus mirror will for partner/spouse provided by a specialist solicitor.

* Free eye test with a £50 contribution towards glasses/contacts needed for DSE work.

Career progression:

* Ongoing career progression opportunities including accredited training and CPD.

* Regular one-to-ones, reviews, and appraisals with Team Leaders and Department Heads.

* Regular team and departmental meetings

* Individual entry to appropriate sector awards

* Annual pay reviews with fair and demonstrable pay increases

This is a great opportunity and salary is dependent upon experience. Apply now for more details