Account Manager

Account Manager
Job Purpose

We are looking for a passionate and commercially driven Account Manager to support the continued success and growth of a leading business.

This role is responsible for developing and executing long-term strategies with manufacturing partners and key customers. You will work closely with manufacturing partners, multiple retail customers, and internal cross-functional teams to ensure projects are delivered successfully, on time, and in line with customer requirements.

• Build and maintain strong, long-lasting strategic partnerships with customers and manufacturing partners
• Develop trusted advisor relationships with key customer stakeholders
• Ensure the timely and successful delivery of solutions in line with customer and manufacturing partner needs
• Clearly communicate progress against monthly and quarterly initiatives to internal and external stakeholders
• Identify and grow commercial opportunities in collaboration with internal teams and manufacturing partners
• Support high-severity requests and manage issue escalation where required
• Negotiate pricing and manage expenditure within agreed strategic, budget, and forecast parameters
• Develop and deliver joint business plans to meet budget and growth expectations
• Develop and implement appropriate promotional activity to support commercial objectives

• North West–based, office-based role
• Minimum 4 years experience in Own Label Account Management
  , preferably with Top 10 Multiple Retailers
• Proven track record in account management or a related commercial role
• Demonstrated ability to communicate, present, and influence credibly at all levels
• Experience delivering customer-focused solutions based on client needs
• Strong ability to manage multiple projects simultaneously with excellent attention to detail
• Excellent listening, negotiation, and presentation skills
• Strong verbal and written communication skills
• Commercially astute with a proven track record of Own Label business development
• Results-driven, highly analytical, and numerate
• Credible, tenacious, and persuasive
• Embraces change and continuous improvement
• Creative thinker with the ability to develop innovative solutions to complex challenges
• Confident and experienced user of Microsoft Word, Excel, and Power Point