Visitor Services Assistants

Priority Candidates will be considered in the first instance

Haigh Woodland Park

Salary:
Grade 3, £9,334 per annum. £13.26 per hour

2 positions x 13.5 hours per week

Temporary until 30/10/26 (Seasonal 1st May to 31st October)

We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you!

We are seeking a proactive and customer‑focused individual to support the day‑to‑day operation of Haigh Woodland Park’s Visitor Services. The role involves delivering excellent customer service, assisting visitors with enquiries, bookings, ticketing, retail activity, and event support while helping maintain a safe, welcoming, and professional environment. You will support Visitor Centre operations, promote park services and activities, undertake administrative and cash‑handling duties, and work collaboratively with colleagues and partners to enhance the overall visitor experience in line with the Council’s Progress with Unity approach.

We are looking for a friendly, proactive, and reliable individual with experience in a customer‑service environment and a passion for delivering excellent visitor experiences. You should have strong communication, organisational, and basic IT skills, along with the ability to work effectively both independently and as part of a team in a busy environment. A flexible approach, confidence handling enquiries and transactions, and a commitment to maintaining safe and welcoming facilities are essential.

An interest in outdoor leisure, heritage, or visitor attractions is desirable, along with First Aid certification or a willingness to achieve this.

We offer generous annual leave, flexible working options, and a range of benefits to support your wellbeing and career growth.

To be appointed to this role you must be able to prove your right to work in the UK and maintain a valid (active) right to work. Please note, at present we are not a licensed sponsor. Please visit the  page to check you qualify to apply. Prove your right to work to an employer:
Overview –

For further information, please contact Gareth Waite () .