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Customer Complaints Champion
Job in
Golborne, Wigan, Greater Manchester, WN1, England, UK
Listed on 2026-07-18
Listing for:
Sofology
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Sofology is seeking a Complaints Adviser in the North West region. You will own and resolve customer complaints across multiple channels with empathy and professionalism, helping rebuild confidence in the Sofology experience.
You’ll investigate complex issues, liaise with finance partners on queries, and manage data protection requests, delivering fair outcomes and proactive customer updates.
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