Reception Administrator

Be the welcoming face of the college. Give people the right help, at the right time.

Reception is often the first place people meet Wigan & Leigh College.

A warm welcome matters. So does a clear answer, a calm conversation and knowing where to send someone when they need help.

As our Reception Administrator, you’ll provide a professional, welcoming and efficient front-of-house service for students, visitors, staff and stakeholders. You’ll answer enquiries in person, by phone and by email, helping people access the right information, department or service.

You’ll also support key reception and student-facing processes, including appointment systems, enquiry records, fee payments, student funding documentation, bus passes, free college meals and college events.

This is a role for someone who enjoys working with people, takes pride in accuracy and stays calm when things get busy.

You’ll be working with:

• front-of-house reception and visitor support
• student, staff and stakeholder enquiries
• telephone, email and face-to-face communication
• appointment diaries, booking systems and records
• fee payments and financial processes
• bus passes, free college meals and student support activity
• college events and busy enrolment periods

You’ll bring customer service experience, strong communication skills, good organisation and confidence using Microsoft Office and databases. Experience handling payments or financial transactions would be helpful.

At Wigan & Leigh College, you’ll join a professional and customer-focused reception team that helps people feel welcomed, informed and supported.

Great people. Change lives.