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Frontline Resident Services Advisor
Job in
Wigan, Greater Manchester, WN1, England, UK
Listed on 2026-08-30
Listing for:
Wigan Council
Full Time
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Wigan Council is seeking a Customer Service Advisor to join the busy Customer Service team. You will handle enquiries across Housing Benefits, Council Tax, Financial Assessments and Business Rates, providing frontline support via calls, emails and webchat/Whats App.
Working in a dynamic environment, you will ensure accurate information capture in systems and deliver an excellent first contact resolution for residents of the Borough.
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