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IT Service Desk Lead: Elevate Incident Response & User Support
Job in
Wigan, Greater Manchester, WN1, England, UK
Listed on 2026-08-02
Listing for:
Thetrupgrade
Full Time
position Listed on 2026-08-02
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, HelpDesk/Support
Job Description & How to Apply Below
Murphy is recruiting for an IT Service Desk Manager to lead the 1st Line Service Desk team at Golborne (WA3 3JD
) and drive a high-quality, customer-focused support service.
The role requires ITIL-aligned processes, strong leadership, and hands-on incident management. You will coordinate SOC alerts, site mobilisations, and asset management while promoting continual service improvement across IT operations.
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