Technical Pre-Sales Consultant

We are a managed network services company helping organisations build, secure and operate reliable, high-performing networks. Our services span managed connectivity, LAN and Wi-Fi, SD-WAN, network security, cloud networking, monitoring and ongoing technical support.

We combine strong technical capability with straightforward, responsive service. As we continue to grow, we are looking for a Technical Pre-Sales Consultant who can understand a customer’s challenges, shape the right solution and explain it clearly to both technical and non-technical audiences.

Job Summary

The Technical Pre-Sales Consultant will provide technical expertise throughout the sales process, from initial discovery and solution design through to proposal, presentation and handover into delivery.

Working closely with customers, account managers, service delivery teams, engineers and technology partners, you will translate business requirements into practical, commercially sound managed network solutions.

You will help us win the right business by ensuring each proposed solution is technically robust, deliverable and aligned with the customer’s needs.

This role would suit someone who enjoys combining networking expertise with customer engagement and commercial thinking. You will be comfortable getting into the technical detail, while also making that detail understandable without disappearing into a fog of acronyms.

Key Accountabilities

* Lead technical discovery sessions to understand customers’ business objectives, current environments, requirements, risks and constraints.

* Design managed network solutions covering WAN, LAN, Wi-Fi, SD-WAN, internet connectivity, network security, resilience and monitoring.

* Produce clear solution designs, network diagrams, scopes of work, bills of materials and technical proposal content.

* Work with sales colleagues to develop compelling, accurate and commercially viable customer proposals.

* Present and demonstrate proposed solutions to technical teams, senior stakeholders and decision-makers.

* Respond to the technical elements of tenders, requests for proposal and customer questionnaires.

* Review customer environments and support site surveys, audits and technical assessments where appropriate.

* Liaise with vendors, carriers and distribution partners to validate designs, pricing, licensing and lead times.

* Ensure proposed solutions meet relevant security, compliance, performance, availability and scalability requirements.

* Identify assumptions, dependencies, exclusions and technical risks early in the sales process.

* Support proof-of-concept activity, customer workshops and demonstrations where required.

* Maintain accurate technical records and sales documentation within agreed systems and processes.

* Provide a thorough handover to project, service delivery and operational teams following a successful sale.

* Keep up to date with networking technologies, vendor roadmaps and emerging customer needs.

* Contribute to standard service propositions, reusable designs and pre-sales best practice.

About you:

Essential experience and skills

Proven experience in technical pre-sales, solutions consulting, network engineering or network architecture.

Strong knowledge of enterprise networking, including routing, switching, TCP/IP, VLANs, VPNs, QoS and high-availability design.

Practical understanding of managed WAN, LAN, Wi-Fi, SD-WAN and internet connectivity solutions.

Good knowledge of network security principles, including firewalls, secure remote access, segmentation and zero-trust concepts.

Experience gathering customer requirements and translating them into clear, supportable technical solutions.

Ability to produce professional technical documentation, diagrams, proposals and scopes of work.

Confident communication and presentation skills, with the ability to adapt your style for different audiences.

Sound commercial judgement, including an understanding of solution cost, margin, risk and contractual commitments.

Strong organisational skills and the ability to manage several opportunities and deadlines at once.

A collaborative approach and the confidence to challenge constructively when a proposed solution is…