PFI Delivery Manager

We’re looking for an experienced Facilities Management Contract Manager to take the lead on the delivery and performance of a portfolio of PFI, PPP and non-PFI contracts.

This is a hands‑on leadership role where you’ll bring together people, performance, compliance and commercial management to deliver outstanding facilities services and build strong, lasting client relationships.

Working closely with the Regional Manager and key stakeholders, you’ll have the opportunity to shape operational delivery, develop your team and identify opportunities to improve both service performance and commercial results.

• Take ownership of contract performance, facilities management delivery, people, health & safety, quality and profitability.
• Ensure contractual commitments, SLAs and project requirements are delivered consistently and effectively.
• Develop site‑specific policies and operational procedures aligned with client needs and company standards.
• Maintain compliance with statutory requirements, client standards, Building Bulletins and service specifications.
• Build trusted, long‑term relationships with clients, end users and SPV stakeholders.
• Coordinate technical requirements and the sourcing of mechanical and electrical components to reduce operational risk.
• Lead, develop and motivate your team, creating a positive culture focused on performance, development and retention.
• Produce clear monthly performance reports covering compliance, risks, issues, workloads and opportunities.
• Maintain robust health & safety, audit, risk and contingency arrangements.
• Manage budgets and procurement to deliver value for money while identifying opportunities to maximise revenue and profitability.
• Take ownership of monthly and year‑to‑date P&L performance, budget accountability, aged debt and work‑in‑progress recovery.
• Ensure statutory compliance across the facilities, acting as the contract Responsible Person for Legionella and fire safety
  .
• Work collaboratively across the wider integrated facilities management team to support growth and continuous improvement.

We’re looking for someone who combines strong operational leadership with commercial awareness and excellent stakeholder management skills
.

You’ll ideally have:

• Relevant facilities management industry qualifications.
• Previous experience working within the PFI or PPP sector
  .
• Experience in healthcare and/or education environments.
• A track record of developing and delivering operational plans for PFI or PPP contracts.
• Excellent organisational, administrative and communication skills.
• A technical background or qualification, with knowledge of mechanical and electrical systems, would be advantageous.
• The ability to lead people, manage competing priorities and build positive relationships at every level.

This is an opportunity to take real ownership of a complex facilities management operation, influence service delivery and make a visible difference to people, performance and client satisfaction
.

If you’re an experienced FM professional who enjoys leading teams, managing challenging contracts and finding smarter ways to deliver exceptional results,
we’d love to hear from you.