Senior Quality Manager

Overview

We are seeking a Senior Quality Manager to lead, oversee and continually enhance our Quality functions. This is a senior level role responsible for driving Quality performance across the business, championing continuous improvement, and embedding robust quality processes throughout manufacturing operations. This role will have 3 direct reports and 20 indirect reports.

• Leading and developing the Quality Team, providing coaching, mentoring and support to ensure high performance and capability across QA and QC functions.
• Driving continuous improvement of quality processes, systems, and tools, ensuring alignment with applicable standards such as ISO 9001 - FSSC 22000.
• Overseeing the Integrated Management System, ensuring changes are communicated and embedded across relevant stakeholders.
• Managing quality inspection activity, ensuring accurate and timely reporting to internal and external stakeholders.
• Investigating Customer Complaints and NCRs, identifying root causes and ensuring corrective actions are implemented to prevent recurrence.
• Leading internal audit programmes and participating in third-party and customer audits.
• Conducting risk-based assessments (e.g., FMEA) to identify and mitigate potential process failures.
• Analysing Quality performance data, identifying trends, and recommending improvement actions.
• Promoting collaboration, open communication and best practice sharing across the organisation.
• Ensure robust corrective actions (RCA) are implemented, provide quality management training and support across the organisation.
• Develop close working relationships with local and regional OPEX teams and regional Quality teams to ensure corporate systems and processes are embedded into daily work.

• Strong background in a manufacturing environment, ideally from a Plastics, Food or Pharmaceutical background — essential and central to the role with a blend of Quality Assurance and Quality Control experience.
• Proven leadership capability, including team management, coaching and mentoring.
• Experience managing and improving Quality Management Systems.
• Experience in root-cause analysis, lean manufacturing tools, internal audits, and risk-based quality methodologies (e.g., FMEA).
• Degree qualified in either a Science, Quality Management, or technically related degree.
• Ideally you will hold or are working towards a Lean Six Sigma qualification.

Up to £75,000 depending on experience. Benefits package includes generous pension contributions, Bonus, Life Assurance, Employee Christmas vouchers, Perk Box – High Street brand discounts, Long service awards, and subsidised onsite canteen.

At ALPLA, we stand for high-quality plastic packaging throughout the world. Around 22,000 colleagues produce quality packaging for foodstuffs, cosmetics and industrial cleaning brands for many blue-chip clients across 182 ALPLA sites in 45 countries.

Our perk box offers a range of benefits such as money off purchases (food, drink, cinema, tickets, clothing, homeware, etc.), freebies (free coffees), and online access to free exercise and yoga classes with 24/7 access to qualified therapists.