Quality Assurance Technician

Overview

Our client, a well-established food manufacturing business, is looking for a QA Technician to join its Quality team in Wigan. This is an on-site Quality Assurance role with rotating shifts, supporting the QA Supervisor across the manufacturing operation.

• Complete and maintain accurate quality records and carry out the QA Matrix within agreed timescales.
• Ensure quality and food safety systems are followed and fully documented.
• Maintain compliance with HACCP, BRC Global Food Safety standards, FSA requirements and internal procedures.
• Support root-cause analysis and corrective action for customer complaints and non-conforming products, including monitoring trends, helping close investigations on time and communicating actions to the relevant teams.
• Build effective relationships with colleagues, customers and external contacts; prepare for and take part in customer visits and technical audits; attend team and quality meetings; and contribute to improvements in product quality, food safety, hygiene, waste reduction and departmental performance.

• Proven experience in a Quality Assurance or QA environment, ideally within food manufacturing, with practical knowledge of HACCP and food safety.
• Working knowledge of BRC standards, good computer skills and a strong eye for detail.
• Ability to work independently and as part of a team, with clear communication across departments and the ability to work rotating shifts.
• Experience using an ERP system or similar database is useful.
• Proactive and flexible approach with the confidence to raise quality or food safety concerns.

This QA Technician position works a rotating three-shift pattern. Shift 1 is 6:00am-2:30pm Monday to Thursday and 6:00am-1:30pm Friday;
Shift 2 is 8:00am-4:30pm Monday to Thursday and 7:30am-3:00pm Friday;
Shift 3 is 11:30am-10:00pm Monday to Wednesday and 11:30am-9:00pm Thursday.

You will act with integrity and respect, take ownership of your work and follow through on commitments. You will support practical improvements, communicate positively through change and balance pace with quality. The role requires attendance at daily team huddles, one-to-ones, health and safety meetings, training sessions and relevant quality or project forums.

You will follow all training, safe systems of work, risk assessments and PPE requirements; report hazards, near misses and incidents promptly; and keep your work area safe and tidy. You will complete mandatory health and safety training and take part in safety briefings when required.

The QA Technician must meet employee obligations under the Food Safety Act 1990 and subsequent food safety legislation. You will follow site food safety procedures, maintain high hygiene standards and report any food safety, quality or legality concerns promptly to the appropriate Technical or Quality Manager.

Applicants must be able to demonstrate their right to work in the UK. Any requirement for visa sponsorship should be declared during the application process.

If you are an experienced QA Technician with a background in Quality Assurance, HACCP, food safety and BRC standards, and you can work rotating shifts in Wigan, please apply with your CV.