NPD Technologist

Aim of Job

As an NPD Technologist, you'll be responsible for leading and executing product development projects, ensuring that products meet both customer needs and internal standards. You will work closely with cross-functional teams and external customers to showcase new ideas, innovations, and emerging trends in the food industry. Your role will involve a mix of technical expertise, market research, application skills, and creativity to help develop and improve existing food products.

• Work closely with the Production Development Manager to transform ideas into tangible product concepts.
• Test and evaluate new raw materials and ingredients, collaborating with suppliers to meet project briefs.
• Actively identify and incorporate new trends, technologies, and market disruptions into the development process.
• Lead the preparation of samples and documentation to present to both internal and external stakeholders.
• Ensure all product testing and evaluations meet the necessary standards for quality, safety, and customer satisfaction.
• Manage project timelines and critical paths for smooth handover to production.

• Adhere to HACCP (Hazard Analysis Critical Control Point) protocols in all product development and testing activities.
• Ensure that all product files are kept up-to-date, organized, and ready for audits, with full traceability of the development process.

• Conduct regular store visits, food shows, and product safaris to keep up to date with market trends.
• Organize and lead internal and external benchmarking sessions to evaluate and compare product performance.
• Create trend reports, particularly for specific seasons (e.g., Christmas), and use this data to influence product development.

• Foster strong relationships with both internal teams and external customers and suppliers.
• Ensure clear communication and a collaborative approach when resolving issues and sharing ideas.
• Provide constructive feedback to the team and work together to identify and address challenges.
• Present products and innovations to customers in an engaging and persuasive manner.

• Operate and maintain key equipment relevant to product development.
• Support other areas of Innovation, adapting to changing business needs.
• Accurately complete costings and budgeting for all relevant projects.

• Experience in food science or a related field, ideally with a minimum of 3-5 years working in a factory process or development role.

• Clear understanding of ingredient functionality and food processes.
• Experience in product development, especially research and testing of new products.
• Strong application skills, especially in testing and evaluating new food products.
• Knowledge of food safety protocols and HACCP procedures.

• Strong ability to present ideas, products, and trends both internally and externally.
• Good interpersonal skills, approachable, and able to work effectively with cross-functional teams and external customers.
• Experience in providing constructive feedback and resolving team challenges.

• Innovation & Creativity:
  Ability to think outside the box and generate fresh, innovative ideas that meet customer needs and market demands.
• Attention to Detail:
  Ensure that all product files and documentation are precise, complete, and organized.
• Team Player:
  Work well within a collaborative environment and be proactive in resolving issues and contributing to group success.
• Market Savvy:
  Constantly scan the market and emerging trends to help drive product development and identify new opportunities.