Sales Operations and Enablement Executive

FIDO Tech is an AI‑driven technology business addressing one of the world’s most urgent challenges: water scarcity. Using advanced AI and acoustic technology, FIDO enables water utilities globally to detect leaks with unprecedented accuracy, speed, and cost efficiency.

Beyond utilities, FIDO works with corporate clients to build a catalytic community between corporates, utilities, and technology providers helping organisations strengthen ESG reporting, improve supply chain resilience, and reduce water‑related operational risks across their global footprints.

The role

We are seeking a highly organised, commercially minded Sales Operations & Enablement Executive to join our growing team. This role sits at the heart of our commercial function, supporting external sales teams, managing transactional sales activity, maintaining key systems, and ensuring high‑quality commercial documentation and reporting.

If you thrive in a fast‑paced environment, enjoy cross‑functional collaboration with a focus on following through, and want to contribute to a mission‑driven organisation tackling global water scarcity, this role offers an exciting opportunity.

What you’ll do

• Sales Support & Cross-Functional Coordination: Support sales teams with customer research, internal coordination, and preparation of presentations, proposals, and commercial materials.
• Transactional Sales Management: Prepare quotes, process lower-value sales, and coordinate order fulfilment with operations and logistics.
• Account Management: Manage a portfolio of lower-value accounts, maintaining engagement, identifying growth opportunities, and escalating risks where needed.
• CRM Ownership: Maintain accurate Hub Spot CRM data and support pipeline management, forecasting, dashboards, and reporting.
• SharePoint Management: Keep SharePoint sales materials up to date, well organised, and accessible to the wider business.
• Tender & Bid Coordination: Monitor tender portals, flag new opportunities, and support bid and tender submissions.
• Reporting & Forecasting: Produce monthly sales reports, pipeline analysis, and performance insights for sales leadership.

About you

• You have experience in inside sales, sales operations, or sales enablement.
• You’re highly organised with excellent attention to detail.
• You’re a strong and confident communicator, capable of producing clear written proposals, bids, tenders and internal updates.
• You work effectively cross‑functionally with the ability to manage multiple priorities and confidence to follow through with internal and external stakeholders.
• You have experience with SharePoint or similar document management systems, and you’re proficient in Microsoft Office (Word, Excel, PowerPoint) and CRM systems.
• You have an analytical mindset with the ability to interpret sales data and produce meaningful insights.
• You have an understanding of compliance and quality requirements within a business environment.

Nice to have

• Demonstrable experience supporting, writing or coordinating bids, tenders and proposals.
• Familiarity with tender processes and public procurement.
• Experience in a regulated, technical, or professional services environment. Working with utilities – predominantly water – would be advantageous.
• Experience working with Hub Spot.
• An understanding of ISO standards.

What We Offer

• A mission with purpose: tackling global water scarcity with cutting edge AI and acoustic technology.
• Opportunity to collaborate with utilities and major corporates across the UK and internationally.
• Competitive package (salary up to 35k), equity options and flexible hybrid working model.
• Opportunity to grow within a rapidly scaling commercial team.