Sales Advisor

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Join our friendly Wigan team as a Sales Advisor and help customers make confident buying decisions while achieving sales success! You’ll be responsible for converting customer enquiries into sales across multiple channels (in-store, over the phone, and via live chat) by providing expert advice, building rapport, and using your negotiation skills.

• Basic salary: £26,000 (full-time, 37.5 hours per week)
• Uncapped commission: Realistic On-Target Earnings of £31,000+ based on performance

• 9am - 5pm
• Full-time (37.5 hours per week)
• Rota-based role working 5 days out of 7, including regular weekend cover, on a rotating pattern (exact days will vary week to week)

• Convert incoming sales enquiries across all channels – in-store, phone, email, and live chat – responding promptly, preparing quotes, and following up to maximise conversions
• Handle customer finance agreements and recommend complementary products in line with company policy
• Process accurate customer information and adhere to all sales team standards and procedures

• A structured training programme to build your confidence, product knowledge, and sales skills
• Ongoing development including factory visits, brand training, and The Land of Beds Way sales training
• Coaching, feedback, and support to help you consistently improve and succeed
• A friendly, experienced team who want you to do well from day one

• Sales experience in-person or over the phone
• Strong ability to follow sales processes, handle objections, and negotiate
• Excellent communication skills, verbal and written
• Strong time management and ability to multi-task in a fast-paced environment
• Computer literate with good literacy and numeracy skills
• Ability to build rapport quickly and maintain strong interpersonal relationships
• Detail-oriented, proactive, positive, and resilient
• Honest, trustworthy, and dedicated to delivering excellent customer service

• Base pay of £26,000 plus uncapped commission – your earning potential is in your hands
• Healthshield Package
• Friendly, collaborative store environment
• Birthday off to celebrate your special day
• Employee discount scheme for personal purchases
• Charity Day – one paid day to volunteer for a cause you care about
• Opportunities for loyalty rewards and long-service recognition