X Independent Living Mentors Job Wigan area,England UK,Social Work

Independent Living Mentor

Salary: £27,106.95 per annum plus benefits

Hours:

37.5 hours per week over 5 days including weekends on a rota basis

Contract Length:
Full Time / Permanent

Holidays: 30 days including bank holidays. (Rotas will include equitable bank holiday working).

Based At:
Wigan WN3

Responsible To:
Operations Manager

Accountable To:
Queens Hall Action on Poverty

Closing Date: 3rd November 2026

Interview Date:
You will be contacted as and when applications are received

Job Summary

The Brick is an ambitious charity with big aspirations for people in need within our community. We provide RELIEF, RESTORATION and REFORMATION by offering tailored support, hope, and opportunity to those looking to improve their quality of life. Our core work is in homelessness, and these projects include emergency and supported accommodation, street outreach and homelessness prevention programmes.

Job Purpose

The key role will be to support The Brick and individuals we support in our accommodation who are at risk of or have experienced street homelessness. Your role will be to support the individuals with their immediate needs, assist them to develop independence and to eventually secure a move on to appropriate medium- and long-term stable accommodation. DUTIES WILL INCLUDE:

To support people in a positive way by focusing on their personal development. The aim is to equip people with the skills and confidence to progress into independent living.
To work as part of a team, internally and externally with Wigan Council and other partners in order to achieve the best interests for each individual, liaising with other professional agencies.
To identify future housing options and co-produce a support plan to achieve this.
To ensure that individuals understand their health needs and can access relevant health care.
To ensure that individuals are safe, inspired and engaged to reach any goals they have set for themselves.
To understand that individuals may have experienced tough life experiences and trauma, and as a result may require a greater level of understanding, thoughtfulness and empathy
To work with people to identify their abilities. Promote and encourage the attendance of internal and external groups and training where appropriate.
Ensure that privacy and dignity is always maintained.
Develop knowledge of local community resources
Develop and maintain effective working relationships with other agencies including, but not limited to, housing agencies, social services, mental health team, tenancy support services and alcohol and drug services.
Provide information requested by internal and external stakeholders accurately and on time.
Attend promotions, external meetings and case conferences about the service.
Liaise with other service providers, both statutory and non-statutory, to ensure that individuals can access and use all appropriate services to meet their needs.
Hold weekly support sessions, and complete admin tasks as appropriate.
Raising and following up on safeguarding alerts. QUALIFICATIONS AND SKILLS Suitable candidate should have:
Ability to network, build enabling relationships and work effectively in a multi-agency context across the Wigan Borough.
Understand complex needs and how support can be facilitated to those most vulnerable.
An ability to communicate effectively both verbally and in writing (English) and to collate and evidence work/ outcomes using case management databases.
A can-do attitude and willingness to undertake a varied workload.
A resilient nature and the ability to handle challenging behaviour.
Ability to show empathy with individuals while maintaining professional boundaries.
An understanding of the needs and challenges of those experiencing homelessness, including those who have support…