Housing Manager

Job Description - Housing Manager (26284)

Up to £32,000 per annum (pro rata), depending on experience, skills and qualifications, plus great benefits including Health Cash Plan

Temporary (6 months contract), part time (30 hpw), hybrid working

We can’t offer a CoS for this role

Join us as a Housing Manager at Home Group, in our awesome housing team in Wigton. You’ll be our face to face customer support to our estates, ensuring we provide safe homes and communities where people choose to live, while also ensuring our income is maximised. You’ll provide first class customer service, delivering our customer promise every day!

You’ll look after a number of patches and neighbourhoods (ably supported by our Community Housing Assistants).

Through visibility, engagement with customers and proactivity on our estates, you’ll really get to get to know our communities. This will help us to improve our local neighbourhoods.

Proactively managing anti‑social behaviours in our estates, responding to customer queries and complaints.

Managing our voids process including liaising with local authorities.

Carry out estate inspections, engaging and meeting with contractors on site, as well as carrying out and recording the routine safety and compliance checks in our buildings and communities.

This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!

You are experienced in the housing sector and understand housing management, housing law and in an ideal world, universal credit too!

You have, or are willing to work towards Chartered Institute of Housing Level 3

Super organised and methodical in your approach, you’re also a proactive self‑starter with a “can do” positive attitude

This job can challenge, especially when we’re dealing with complaints, but your resilience will help you through.

Confident working with external partners and stakeholders such as local authorities, MP’s etc

This is a hybrid role, and you’ll spend some days working from our community patches of Wigton area

Flexible working hours or There may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview

We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that you’ll be able to shape your own diary.

To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!

You’ll need a Standard DBS check done and we pay for that.

34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!

Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.

Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.

We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!

For reasonable adjustments email