Engineering Team Lead

Are you a technically strong leader who enjoys coaching people, optimizing processes, and making a real impact in a service-driven environment? Do you thrive at the intersection of engineering excellence and customer-focused execution? Then we’d love to hear from you.

The Role  As  Team Lead Service Engineering , you will lead and develop a multidisciplinary team of Service Engineers who provide critical technical support to our global service organization. Your team delivers expertise in  modifications, upgrades, troubleshooting, and service engineering support  for machines in the field.
You ensure that service engineering activities are delivered with the right  quality, capacity, and continuity , while acting as a key liaison between Engineering, Service, and Field Operations.
You report to the  Service Manager  and work closely with the  Team Lead Field Service  to ensure seamless alignment between engineering and execution.
What You’ll Be Doing  Lead & Develop the Team   Inspire, coach, and develop a team of Mechanical, Electrical, and Hardware Service Engineers
Conduct performance and appraisal reviews
Ensure the right skills, knowledge, and team capacity are in place
Identify training needs and initiate development programs
Play an active role in recruiting and onboarding new engineers
Foster a culture of collaboration, knowledge sharing, and continuous improvement
Take ownership of the quality and completeness of all service engineering deliverables
Drive Operational Excellence   Plan, assign, and prioritize service engineering work
Monitor capacity, planning, deadlines, and progress
Coordinate engineering input with Project Managers for service projects
Collaborate closely with Field Service to ensure smooth execution in the field
Support technical escalations and complex customer issues
Track progress, quality, and reporting of service activities
Provide clear reporting to the Service Manager on performance and bottlenecks
Improve Processes & Performance   Initiate and lead improvements in service engineering processes
Drive initiatives that improve efficiency, quality, and lead times
Actively contribute ideas that strengthen the service organization as a whole
Health, Safety & Environment (HSE)   Ensure engineering work complies with safety, health, and quality standards
Make sure technical solutions are safe to apply in the field
Proactively identify and mitigate safety risks in designs
What You Bring   Bachelor’s (HBO) level education or equivalent in  Mechatronics, Electrical Engineering, Industrial Automation , or similar
Several years of experience in a technical engineering role within  machine building or service
Proven leadership experience  or a strong ambition to grow into a leadership role
Strong communication skills, verbal and written
Ability to maintain overview and set priorities in a dynamic environment
Fluency in  Dutch and English
Natural empathy and a coaching-oriented leadership style
Clear communication
Coaching and mentoring
Planning and organization
Problem-solving and analytical thinking
Customer focus and results orientation
Decisiveness and collaboration
Why Join Us?
A leadership role with real influence on people, processes, and performance
A technically challenging service environment with high-impact projects
Strong collaboration with engineering, service, and field teams
Opportunities to shape and grow a high-performing engineering team
A culture that values safety, quality, and continuous improvement

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