Field Service Engineer

Location:

On site / Wijchen, Netherlands
Job type:  Permanent / Full-time
Sector and subsector:  Engineering | General
Salary:  Negotiable salary

Travel the world. Solve complex technical challenges. Keep industry-leading automation running.
Department:  Service

Travel Requirement:  International travel (70–80%)

We are looking for a skilled and motivated Field Service Engineer to join our global Service team, working with advanced automation and packaging machinery while supporting customers worldwide.

The Role
As a Field Service Engineer, you will be the face of Mpac at customer sites worldwide. You will install, commission, maintain, troubleshoot, and optimize our equipment while delivering exceptional customer service and technical expertise.

You will work closely with customers, project teams, and internal stakeholders to ensure machines operate safely, efficiently, and reliably.

What You Will Be Doing

Install and commission new Mpac machinery at customer locations worldwide.

Conduct machine testing and validation to ensure performance and compliance.

Execute Internal Factory Acceptance Tests (IFAT) and Site Acceptance Tests (SAT).

Successfully hand over completed projects to customers.

Service & Maintenance

Perform preventive and corrective maintenance activities.

Diagnose and resolve mechanical and electrical faults.

Support customers both on-site and remotely.

Carry out machine inspections, upgrades, modifications, and overhauls.

Optimize machine performance and reliability.

Customer Support

Act as the primary technical contact during service visits.

Provide training and instruction to operators and maintenance teams.

Build strong customer relationships through professional service delivery.

Identify opportunities for technical improvements and additional support requirements.

Reporting & Communication

Complete service and inspection reports accurately and professionally.

Communicate project progress, technical findings, and recommendations to internal teams.

Maintain accurate time registration and expense reporting.

Ensure compliance with safety, quality, and company procedures.

Qualifications & Experience

MBO+ or Bachelor's-level education in Mechatronics, Electrical Engineering, Mechanical Engineering, or a related technical discipline.

Experience working with mechanical and electrical systems.

Previous experience in field service, machine building, manufacturing, automation, or industrial equipment is highly desirable.

Strong troubleshooting and fault-finding capabilities.

Ability to read and interpret technical documentation and drawings.

Skills & Attributes

Customer-focused and service-oriented mindset.

Independent and self-motivated approach.

Flexible and adaptable to changing priorities.

Analytical problem-solving ability.

Comfortable working under pressure and meeting deadlines.

Fluent in Dutch and English, both written and spoken.

Willingness and enthusiasm to travel internationally (approximately 70–80% of the time).

What Makes You Successful?

Technically curious and hands-on.

Customer-focused and relationship-driven.

Comfortable working independently.

Flexible and adaptable in an international environment.

Committed to quality, safety, and continuous improvement.

Why Join Mpac Langen?
At Mpac, you become part of a global organization delivering innovative automation and packaging solutions to leading companies worldwide.

We offer:

International travel and exposure to global customers.

Diverse and technically challenging projects.

Opportunities for career growth and professional development.

A supportive and collaborative team environment.

Continuous learning and technical training.

The chance to work with advanced automation and packaging technologies.

A role where no two days are the same.

Ready for Your Next Adventure?
If you are passionate about technology, enjoy solving complex challenges, and want to build a career that combines engineering expertise with international travel, we would love to hear from you.

Apply today and join Mpac Langen as our next Field Service Engineer.

#J-18808-Ljbffr