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Customer Service Rep Boston Rd - Wilbraham

Job in Wilbraham, Hampden County, Massachusetts, 01095, USA
Listing for: Domino's Franchise
Full Time position
Listed on 2026-10-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 20 - 30 USD Hourly USD 20.00 30.00 HOUR
Job Description & How to Apply Below
Position: Customer Service Rep (03777) - 2030 Boston Rd - Wilbraham

Customer Service Rep

Wilbraham, Massachusetts, Springfield Pie, Inc.

About Us

Team Springfield Pie (SPI) is a family-owned Domino's franchise serving Springfield, Chicopee, Holyoke, Wilbraham, and Ludlow.

Job Description

We're looking for friendly, energetic, and dependable people who enjoy working with customers and being part of a fast-paced team!

As a Domino's Customer Service Team Member, you'll help create a great experience for every customer while working alongside a fun, hardworking team.

What You'll Do:
• Greet customers and provide great service
• Take customer orders in person and over the phone
• Prepare pizzas and other menu items
• Handle cash and customer payments
• Keep the store clean, organized, and ready for business
• Assist Delivery Drivers and other team members when needed

Qualifications

What We're Looking For:

• Positive attitude and strong customer service skills
• Ability to multitask and stay organized
• Comfortable using a touchscreen computer
• Able to accurately handle cash and make change
• Comfortable working in a fast-paced environment
• Willing to learn, grow, and accept coaching from management

If you're dependable, motivated, and ready to be part of a winning team, we want to meet you!

Apply today and join the Domino's team!

Pay Transparency

Pay Ranges (Massachusetts) Delivery Drivers $18.00 – $25.00 per hour (Includes Tips) (Mileage and Cell Phone Reimbursement)

Insiders $15.50 – $17.00 per hour

Assistant Managers $17.00 – $19.00 per hour (Plus, the opportunity to receive Operational Excellence Incentives, PTO and Career Advance Opportunities)

General Managers $20.00 – $30.00 per hour (Plus Operational Excellence Incentives & Paid Time Off and Career Advance Opportunities)

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