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Customer Service Rep - Boston Rd - Wilbraham

Job in Wilbraham, Hampden County, Massachusetts, 01095, USA
Listing for: Domino's Franchise
Full Time position
Listed on 2026-10-19
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 20 - 30 USD Hourly USD 20.00 30.00 HOUR
Job Description & How to Apply Below
Position: Customer Service Rep - 2030 Boston Rd - Wilbraham

Team Springfield Pie (SPI) is a family-owned Domino’s franchise serving Springfield, Chicopee, Holyoke, Wilbraham, and Ludlow.

Job Description

We’re looking for friendly, energetic, and dependable people who enjoy working with customers and being part of a fast-paced team!

As a Domino’s Customer Service Team Member, you’ll help create a great experience for every customer while working alongside a fun, hardworking team.

What You’ll Do:
  • Greet customers and provide great service
  • Take customer orders in person and over the phone
  • Prepare pizzas and other menu items
  • Handle cash and customer payments
  • Keep the store clean, organized, and ready for business
  • Assist Delivery Drivers and other team members when needed
Qualifications

What We’re Looking For:

  • Positive attitude and strong customer service skills
  • Ability to multitask and stay organized
  • Comfortable using a touchscreen computer
  • Able to accurately handle cash and make change
  • Comfortable working in a fast-paced environment
  • Willing to learn, grow, and accept coaching from management

If you’re dependable, motivated, and ready to be part of a winning team, we want to meet you!

Additional Information Pay Transparency (In accordance with the Massachusetts Salary Range Transparency Law, effective October 29, 2025) Pay Ranges (Massachusetts) Delivery Drivers
  • $18.00 – $25.00 per hour (Includes Tips)
  • (Mileage and Cell Phone Reimbursement)
Insiders
  • $15.50 – $17.00 per hour
Assistant Managers
  • $17.00 – $19.00 per hour
  • (Plus, the opportunity to receive Operational Excellence Incentives, PTO and Career Advance Opportunities)
General Managers
  • $20.00 – $30.00 per hour
  • (Plus Operational Excellence Incentives & Paid Time Off and Career Advance Opportunities)
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