Clerk Typist - Luzerne​/Wyoming County Area Agency Aging

This is a clerk typist 2 position in the Area Agency on Aging. The position is located in the Social Services unit. This employee will report to the Deputy Administrator 3-Social Services Unit. There are 5 clerical staff assigned to this unit and all will share and rotate the responsibilities listed.

• Act in a support staff capacity to the Social Services Unit and Department including Care Management, Caregiver Support Program, Assessment, and share file room duties
• Xerox and fax consumer referrals as designated for the Social Service Units as well as maintaining a log for all of the referrals as required
• Type and send “Welcome Letters” to new consumers, explaining the newly created care plans on behalf of the on-going care managers within all the Social Service Units
• Organize and keep in order the CSP “Welcome Binders” which are presented to new the FCSP consumers
• Complete clerical functions to process CSP twice-yearly reassessments as well as open and close those files
• Organize and keep in order the FCSP paper file folders
• Create the “Fiscal Letters” that are periodically sent to all of the FCSP consumers
• Create the FCSP flyers for the Fiscal Department to add to their FCSP mailings
• Organize the FCSP support group quarterly meetings as requested.
• Retrieve weekly vendor status sheets, check SAMS database for name of care manager assigned, copy status sheets and then distribute to the staff
• Obtain monthly financial reports for representative payee consumers, Xerox reports, and distribute them to the assigned care managers.
• Keep the original financial reports in representative payee binder
• Check the main fax machine, four times each day, and distribute the them to the staff
• Process any Dom Care (re) certifications as requested by the Dom Care supervisor
• Properly care for all of the files in the file room this is not limited to but includes: ensuring all of the files are properly labeled and filed
• Purge deceased consumer files and older consumer files as needed, keep up to date records of the purged files, and box, label, and prepare the purged files for Archives
• Send out contact letters for the Social Services unit as requested
• Send out Level of Care notices
• Manage and maintain the Social Services and Agency forms located in the bins in the locked file room, as well as the copy room
• Operate secondary switchboard as overflow of calls come in to the Area Agency on Aging
• Relieve the primary switchboard operator as assigned or needed
• Balance the daily postage usage in the postage machine in the absence of the assigned staff person
• Distribute the incoming mail to the staff on a rotating basis
• Create the daily absentee list in the absence of the regularly assigned staff person
• Complete any copying, faxing, typing, scanning, shredding, or printing as requested by the Supervisor
• Process correspondence and letters for consumer OPTIONS appeal hearings
• Attend any seminars, webinars, or workshops that are related to these job duties.

• Knowledge of English grammar, spelling, and punctuation at a level equivalent to that used in writing or adjusting written materials normally consisting of simple sentence structures, one and two syllable words, and punctuation marks for word, number, and sentence separation
• Knowledge of the required care and maintenance of a typewriter.
• Knowledge of standard office procedures, practices, conduct, and actions necessary in maintaining harmonious working relationships
• Knowledge of the techniques applied in using the English dictionary
• Knowledge of the types, organization, and use of standard office files, logs, forms, and letter formats
• * Knowledge of intermediate arithmetic which involves calculations similar to adding and subtracting common fractions, and multiplying and dividing by two or more digits, whole numbers, or decimal multipliers and divisors
• Skill in using a typewriter console at a minimum speed rate of 40 words per minute
• Ability to learn the use of specialized typewriters
• Ability to learn the use of a magnetic transcriber
• Ability to understand and follow oral and written instructions which explain multifaceted procedures
• Ability to perform within processing procedures…