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Member Solutions Specialist – Service & Sales Center

Job in Wilkes-Barre, Luzerne County, Pennsylvania, 18701, USA
Listing for: Cross Valley Federal Credit Union
Full Time position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Management
  • Sales
    Bilingual, Customer Success Management
Salary/Wage Range or Industry Benchmark: 34000 - 52000 USD Yearly USD 34000.00 52000.00 YEAR
Job Description & How to Apply Below

Cross Valley Federal Credit Union is seeking a Full Time Member Service Center Solutions Specialist/Call Center to assist members via phone and electronic channels. The role emphasizes sales and service, with a focus on understanding member needs and promoting credit union products.

Responsibilities include handling inquiries across multiple channels, outbound follow-ups, cross-selling, and ensuring accurate documentation. Occasional teller-line support and adherence to policies are required.

The Member Solutions Specialist – Service & Sales Center position in the Sales, Other field is open for applications.

The advertised compensation is 34.000 - 52.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Member Solutions Specialist – Service & Sales Center role in the description above.

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