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On-Call IT Field Technician - Scranton,Wilkes-Barre,Hazleton, PA
Job in
Wilkes-Barre, Luzerne County, Pennsylvania, 18701, USA
Listed on 2025-12-31
Listing for:
Geeks on Site
Per diem
position Listed on 2025-12-31
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
On-Call IT Field Technician - Scranton, Wilkes-Barre, Hazleton, PA
We are seeking an On-Call IT Field Technician to provide on-site IT support to homes and businesses nationwide.
The ideal candidate will have 2+ years of field IT support experience, including computer and printer work, and be familiar with Canon, HP, and other common printer brands.
Key Responsibilities- Diagnose and repair hardware/software issues on Windows and macOS systems
- Resolve boot errors, OS issues, and login problems
- Set up or troubleshoot Wi-Fi and wired internet connections
- Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
- Configure or connect printers and scanners (Canon, HP, Brother, etc.)
- Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
- Perform general maintenance on multifunction printers (MFPs)
- Reinstall operating systems using bootable USBs or recovery media
- Install remote tools or shortcuts as requested
- Communicate clearly with customers and provide basic post-service support
- Document service visits and escalate complex issues as needed
- 2+ years of field IT support experience, including computer and printer work
- Familiarity with Canon, HP, and other common printer brands
- Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
- Experience with both Windows (10/11) and macOS troubleshooting
- Must have personal tools (bootable USB, screwdriver set, etc.)
- Reliable vehicle and valid driver's license
- Smartphone with camera and data for documentation and communication
- Ability to work independently and maintain a professional demeanor
- $40-$45 per hour for on-site time
- Mileage reimbursement for travel over 20 miles (one way)
- Flexible scheduling — accept only the jobs that match your route and availability
- National brand recognition and continuous job offers
- Dispatch and tech support team available to assist remotely
We are an equal opportunities employer and welcome applications from all qualified candidates.
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