LPN - Licensed Practical Nurse - Nurse Navigator

Role Overview: The Licensed Practical Nurse (LPN) Navigator guides patient populations through complex care pathways, focusing on access, referral accuracy, care sequencing, and continuity across services and settings. This role emphasizes care coordination, improving patient access, and ensuring referral completion based on key performance indicators.

• Review and triage referrals for clinical appropriateness and urgency, ensuring necessary records and diagnostics are obtained.
• Collaborate with healthcare providers to develop and implement patient care plans, including evaluation, treatment, and surveillance.
• Communicate with patients via mail, phone, or in person, providing education and addressing concerns.
• Coordinate patient activities, support groups, and educational programs.
• Serve as a point of contact for providers, managing scheduling and patient needs.
• Develop screening tools and efficient clinic procedures, supporting navigation processes.
• Investigate patient concerns related to access, communication, and billing, and review medical records for physician review.
• Track patient progress from referral to care completion, ensuring timely follow-up and system navigation support.

• At least 2 years of LPN experience required.
• Graduate from a Specialty Training Program in Nursing.
• Strong clinical knowledge, communication, and organizational skills.
• Ability to coordinate care across multiple providers and settings.
• Comfort with patient education, system navigation, and problem-solving.

Facilitating patient access, coordinating referrals, collaborating with healthcare teams, maintaining timely follow-up, and supporting patient navigation to improve care outcomes.