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Customer Service Associate

Job in Wilkes-Barre, Luzerne County, Pennsylvania, 18701, USA
Listing for: Ollie's Bargain Outlet, Inc.
Full Time position
Listed on 2026-01-17
Job specializations:
  • Retail
    Customer Service Rep, Retail Sales
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Join to apply for the Customer Service Associate role at Ollie's Bargain Outlet, Inc.

Be among the first 25 applicants.

  • BE A TEAM PLAYER – Associates are to be supportive and work together.
  • BE CARING – Treat others with courtesy, dignity, and respect.
  • BE VALUE OBSESSED – Live the “good stuff cheap” mindset.
  • BE COMMITTED – Operate with grit, passion, tenacity, and action.
  • BE GROWING – Get better every day.
  • BE REAL – Associates should be honest, transparent, genuine, trustworthy, and sincere.
  • Benefits
    • 20% employee discount
    • Flexible schedule
    • Strong career growth & talent development culture.
    Responsibilities
    • Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long‑term customer loyalty.
    • Accurately and efficiently operate the register, approve refunds for other associates, and assist with training new Sales Associates.
    • Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
    • Communicate customer needs to Team Leaders when necessary.
    • Maintain the store appearance and complete any additional responsibilities and/or duties as assigned.
    Qualifications
    • High School diploma or equivalent preferred.
    • 6 months of prior retail experience preferred.
    • Ability to work evenings, weekends, and holidays on a regular basis.
    • A positive attitude and team player who wants to engage and serve customers.
    Physical Requirements
    • Ability to lift and carry up to 50 pounds.
    • Ability to push and pull up to 35 pounds.
    • Ability to stand for extended periods and work in a safe manner.

    Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran’s status, disability, or any other legally protected status.

    Seniority Level

    Entry level

    Employment Type

    Part‑time

    Job Function

    Other

    Industries

    Retail

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    Position Requirements
    10+ Years work experience
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