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Account Manager Commercial Lines - Small Business

Job in Wilkes-Barre, Luzerne County, Pennsylvania, 18701, USA
Listing for: Gallagher
Full Time position
Listed on 2026-01-12
Job specializations:
  • Sales
    Business Development, Client Relationship Manager
  • Business
    Business Development, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Account Manager Commercial Lines - Small Business

Gallagher is looking for an Account Manager to support our Commercial Lines Producers and deliver exceptional service to small business clients.

Overview

The Account Manager provides sales support and customer service for small business insurance needs, working closely with producers to design risk management solutions and ensure customer satisfaction.

The Ideal Candidate
  • Problem solving with a customer‑service mindset
  • Team‑player who thrives in a collaborative environment and seeks advancement opportunities
  • Strong verbal and written communication skills, analytical and detail oriented
How You'll Make An Impact
  • Account management of a group of client accounts with simple to moderately complex needs
  • Deliver high quality and efficient service to clients and internal stakeholders
  • Support producers and account executives as first line of contact when unavailable
  • Coordinate resources to address clients’ risk management needs and secure existing business while driving additional sales of services and lines of coverage
About You – Requirements
  • Bachelor’s degree with 0+ years client service/claims experience or High School/GED with 3+ years client service/claims experience
  • Producer’s license (or qualifying state license)
  • Proficiency in Microsoft Office and technology tools
Preferred
  • Previous insurance knowledge and client relationship management experience
  • Solid financial acumen
Compensation And Benefits

Competitive base salary and comprehensive benefits package. Minimum core benefits include medical/dental/vision plans, life and accident insurance, 401(k) and Roth options, tax‑advantaged accounts, educational expense reimbursement, paid parental leave, and digital mental health services. Additional benefits: flexible work hours, training programs, Gallagher Thrive program, charitable matching gift program, and more.

Equal Employment Opportunity

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination. Gallagher will make reasonable accommodations for qualified persons with disabilities.

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