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Counselor Advocate - Day Shift

Job in Wilkes-Barre, Luzerne County, Pennsylvania, 18701, USA
Listing for: Domestic Violence Service Center
Full Time position
Listed on 2025-12-07
Job specializations:
  • Social Work
    Family Advocacy & Support Services, Crisis Counselor
Job Description & How to Apply Below

The Domestic Violence Service Center is currently seeking a full‑time Counselor Advocate for day shift 7 am – 3 pm with rotating overnight weekends.

This is a non‑exempt position.

Counselor Advocates are responsible for providing safety, counseling, and other related services to Emergency Shelter and Bridge Housing clients, as well as crisis and supportive counseling services to Hotline victims of domestic violence.

This position offers a competitive compensation and benefits package.

DVSC is an Equal Opportunity Employer and does not discriminate based on race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, gender identity, or any other basis protected by law.

Job duties include, but are not limited to:
Client Contact (Domestic Violence Program):
  • Delivers Emergency Shelter and Hotline services for Carbon and Luzerne Counties, i.e., crisis intervention, intake, supportive options counseling, safety planning, information and referral, advocacy with other community resources, referral to emergency shelter and transportation arrangements, if needed.
  • Facilitates regular house meetings and support groups for Shelter guests.
Client Contact (Bridge Housing Program):
  • Schedules and conducts interviews to gather necessary information and review program requirements and guidelines with clients; checks references prior to intake acceptance.
  • Conducts in‑person intake interviews with new residents and eases their adjustment to communal living by orienting them to the building and to house rules and residents’ guidelines.
  • Helps residents set and achieve personal goals by providing information and referral to available resources and services, and assists clients in achieving their established goals.
  • Provides counseling and facilitates life‑skills, social relationships and conflict resolution. Facilitates house meetings, house activities planning, house rules implementation, skill‑building activities planning and implementation. Fosters the enhancement of self‑esteem and self‑sufficiency through life‑skills counseling and education and encourages resident participation in skill‑building activities.
Client Contact (Post‑Residential Program):
  • In addition to Domestic Violence and Bridge Housing Services, Counselor/Advocates assigned to the post‑residential program provide home visits, case management, advocacy, support group services, etc., to women who are at particular risk of revictimization and/or homelessness.
Required Experience:
  • A minimum of an associate’s degree in child development or a related field is required; a Bachelor’s degree is preferred.
  • At least 1 year of experience in social service provision, child development, and/or child care.
  • Experience delivering effective learning activities will be an advantage.
  • Must have the ability to maintain strict confidentiality at all times.
  • Clearances: PA Child Abuse Clearance, PA Criminal History Background Clearance, FBI Criminal Background Check.
  • A valid PA Driver’s license, access to a motor vehicle, and adequate auto insurance.
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