Office Cashier - retail

Position Title:

Office Cashier

Department:
Grocery Department

Reports To:

Store Manager

The Office Cashier supervises cashiers and controls cash, coupons, food stamps, and other forms of payment by customers. They assist in controlling and reporting absenteeism, maximizing production, and maintaining organization and cleanliness on the front end. The Office Cashier also trains cashiers and office personnel, is responsible for balancing and securing all customer receipts, and performs all front‑end and clerical functions.

The role is responsible for security and proper administration of cash office funds.

• Responsible for operation of front end.
• Compile cash and sales reports daily and weekly.
• Handle cash in the drawer and safe.
• Issue, collect, and verify cash tills from cashiers.
• Prepare deposits and record all data appropriately. Notify manager in charge immediately when deposits are ready for transfer to the bank and corporate office if a deposit could not be taken.
• Answer, screen, and route telephone calls.
• Notify manager in charge and General Store Manager of situations requiring disciplinary action.
• Extend invoices and verify totals both in cost and retail extensions.
• Maintain accurate monthly company records and reports on a timely basis.
• Assist in training programs for new associates and existing associates.
• Promote customer goodwill by providing high standards of customer service.
• Assist customers with returned merchandise, overrings, and overcharges.
• Handle cash pick‑ups as required by company policy.
• Enforce store policy as it relates to front‑end operations. Be observant.
• Work with a working knowledge of accounting/bookkeeping procedures.
• Possess good interpersonal skills and a mature personality with leadership ability.
• Normally work a maximum of 10 hour day and required to work a minimum of an 8 hour day.
• Travel to & from work.
• Give verbal and written instructions.
• Detail oriented, with training ability.
• Read & write.
• Add, subtract, multiply & divide.
• Operate a cash register and checkout belt.
• Lift up to 45#.
• Communicate verbally with customers.
• Operate intercoms, phones, money order and adding machines, safes, food stamp and credit card equipment.
• Give change to cashiers and customers properly.
• Manage receipts and balance within prescribed limits.
• Perform sweeping and general cleaning duties around work area.
• Stock candy and other product on shelves and in racks.
• Give direction and assign duties to cashiers.
• Reach & stock product up to 6 feet high.
• Cash checks and set‑up, operate, and balance tills.
• Authorize credits, checks, refunds and overrings for cashiers as outlined.
• Stock and maintain all Deal’s product display areas, Stack basket display area and dump bin area daily.

Entry level

Full-time

Other