Airport Customer Service Cargo Agent

Support passengers and cargo operations as a Customer Service and Cargo Agent with Pacific Coastal Airlines in Williams Lake. Check-in and communication skills are central.

This permanent part-time, on-call position serves airline customers at Williams Lake. You will check passengers, process baggage and cargo, manage disruptions, and support safe departures. The work requires customer-facing experience, computer comfort, and clear communication. Pacific Coastal Airlines operates scheduled and charter service across British Columbia.

• Check in passengers and issue boarding passes
• Verify immigration documents and process baggage charges
• Resolve cancelled or missed flight service disruptions
• Execute deplaning and boarding processes safely
• Process cargo shipments and support accessibility needs

• Experience in a customer-facing role
• Clear communication and difficult conversation skills
• Ability to multitask and solve problems under pressure
• Comfort using computers and credit or debit machines
• Ability to lift up to 70 pounds and obtain security clearance

Bring customer service, communication, and problem-solving skills to passenger handling and cargo processing at Pacific Coastal Airlines.