Airline Cargo And Passenger Agent

Process airline cargo and support passengers in Williams Lake with Pacific Coastal Airlines as a permanent part-time, on-call Customer Service and Cargo Agent.

This customer-facing airport position combines cargo shipments with passenger service responsibilities. You will check travelers in, verify immigration documents, handle baggage, and address cancelled or missed flights. The work also includes accessibility assistance, company processes, and safe departure procedures.

• Process cargo shipments through airport service operations
• Check baggage and collect overweight charges
• Determine alternative flights during service disruptions
• Assist passengers with accessibility needs professionally
• Promote company products, services, processes, and guidelines

• Customer-facing experience in a service environment
• Ability to work with minimal supervision under pressure
• Professional representation to customers, vendors, and partners
• Ability to obtain and maintain designated security clearance
• Capacity to lift up to 70 pounds

Bring customer communication, cargo processing, and problem-solving abilities to Pacific Coastal Airlines passenger operations in Williams Lake.