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Superviseur; e) des Opérations

Job in Williams Lake, BC, Canada
Listing for: Intelcom | Dragonfly
Full Time position
Listed on 2026-10-08
Job specializations:
  • Warehouse
    Administrative Management
  • Transportation
Salary/Wage Range or Industry Benchmark: 48125 - 60156 CAD Yearly CAD 48125.00 60156.00 YEAR
Job Description & How to Apply Below
Position: Superviseur(e) des Opérations
Intelcom | Dragonfly

c’est plus de 100 stations de tri et des opérations sur trois continents. Leader canadien de la logistique du dernier kilomètre, nous avons une vision claire :
Offrir une livraison rapide, précise et fiable grâce à une technologie de pointe.

Ton rôle : au cœur de la chaîneÉchelle Salariale

$48,125.00 - $60,156.50

Core Duties

Safety and Compliance

  • Ensure compliance with Health & Safety protocols and maintain a hazard-free work environment
  • Enforce safe working methods and behaviors within the team.
  • Conduct safety audits and warehouse checks.
  • Supervise warehouse traffic, van audits and ensure safe vehicle movements.
  • Ensure warehouse cleanliness and organization.
  • Respond to emergencies as required.
  • Cleaning, general housekeeping
Operations and Logistics
  • Oversee shipping, receiving, dispatching, and inventory management.
  • and package dispatching process.
  • Conduct quality checkups on return pickups and return to the client process.
  • Create/confirm driver bookings with relevant BPs.
  • Generate the next day’s route plan and send optimization emails to the Optimization team.
  • Conduct IDCs/Drivers check in/ out, loading
  • Unload trailers and verify freight against manifests.
  • Assist with sorting, scanning, and processing packages (including defective items and returns).
Reporting and Administration
  • Maintain accurate delivery, incident, and inventory logs, and submit comprehensive daily reports.
  • Complete daily reports and submit to the clients, Station team and Manager (AMZ Daily Case report, Shift Handover, etc.).
  • Audit Proof of Delivery (POD) reports and report back on compliance to IDC liaison
  • Complete daily timesheets and submit to the Station Manager.
  • Perform data entry as needed.
Team leadership and Customer service
  • Assign daily tasks to staff, monitor productivity, and ensure compliance with SOPs
  • Prepare and monitor performance reports (on-time deliveries, exceptions, etc.).
  • Provide coaching, support, and training to drivers and warehouse staff, including onboarding of new hires.
  • Address delivery complaints, damages, or lost packages promptly.
  • Ensure high service standards and customer satisfaction.
  • Evaluate and assess employee performance, workplace conduct and compliance as required, including discipline where appropriate.
  • Other duties as assigned
Work Environment

Fast-paced warehouse setting with shift-based schedules.

Pourquoi rejoindre Intelcom | Dragonfly
  • Opportunités d’évolution à court et moyen terme
  • Assurances collectives
  • Programme de REER collectif
  • Programme d’aide aux employé
    · e·s…

Ce poste est ouvert pour répondre à un besoin organizationnel réel au sein de l'organisation.

Chez Intelcom | Dragonfly, nous avançons avec des valeurs fortes : collaboration, innovation, excellence et responsabilité.

Nous valorisons la diversité, garantissons l’équité et créons un véritable sentiment d’appartenance.

Le processus est simple

Si ton profil retient notre attention, un
· e membre de l’équipe recrutement te contact era pour un premier échange. Ensuite, tu rencontreras directement le ou la responsable du site.

À très bientôt !

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