Airport Customer Service Agent

Serve Williams Lake travelers with Pacific Coastal Airlines using passenger check-in and cargo processing skills in a permanent part-time, on-call position.

This Customer Service and Cargo Agent role supports passengers and shipments at Pacific Coastal Airlines. Responsibilities include issuing boarding passes, verifying immigration documents, handling baggage charges, and processing cargo. You will also manage disruptions, accessibility needs, and boarding procedures.

• Check in passengers and issue boarding passes
• Verify immigration documents and check baggage
• Resolve cancelled or missed flight disruptions
• Process cargo shipments and collect excess baggage charges
• Execute safe, on-time boarding and deplaning procedures

• Experience in a customer-facing role
• Clear communication and difficult-conversation skills
• Ability to multitask and solve problems under pressure
• Computer and credit or debit machine comfort
• Availability for weekends, holidays, evenings, and irregular shifts

Apply passenger service, disruption management, and cargo processing skills while representing Pacific Coastal Airlines professionally in Williams Lake.