Business Office Assistant

Join McLaws Circle Dental Care—Thrive with a Team that Values Collaboration, Communication & Community!

• 40 Hours Per Week

No Nights or Weekends – Enjoy a healthy work-life balance

Full Benefits Package – Including health insurance, retirement plans & PTO

Quarterly Bonus Potential – Rewarding hard work & dedication

Business Office Assistant Academy Training & CE classes included – We invest in your growth!

McLaws Circle Dental Care, a Heartland Dental Supported Practice and a "Growing Patient-Focus Ortho Doctor Office”

i s looking for a Business Office Assistant to join our team.

Supporting our front office as a Business Office Assistant, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

McLaws Circle Dental Care, like each Heartland Dental Supported Office, is unique to the community and the patients they serve.

• Become a key member of an 8-person team that values autonomy, respect, skill utilization, and modern technology
• Our office is fun, goal‑driven, solutions‑focused, and committed to transparent feedback and growth.
• Office
  
  Location:
  
  491 McLaws Circle, VA 23185 - Suite 1
• Expected Work Schedule/
  
  Hours:
  • 40 Hours Per Week
  • No Nights or Weekends

• We Celebrate Successes of All Sizes
• Birthdays & Work Anniversaries Matter
• Team Outings Keep Us Connected
• We Give Back to the Community

Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,100 supported doctors across 39 states and the District of Columbia in over 1,900 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Office Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.

• Career Stability & Growth:
  Join a secure company with over 25 years of industry-leading experienced an unlimited opportunities for advance.
• Trainining & Development:
  Front-loaded education and training to help you grow and reach your full potential from day one;
  Heartland Dental University & CE Classes
• Flexible Pay Access:
  Enjoy the convenience of on-demand Daily Pay to access your earnings when you need them.

• Greet and welcome patients as they enter the officeto create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

• High School Diploma/GED
• New Dental Assistant Grads Welcome to Apply
• Willing to Train

• Working knowledge of dental procedures and terminology
• Dentrix or other dental software experience
• Microsoft Office Suite, Outlook & Teams Experience

• Collabroative team player who thrives in supportive, family-like environments
• Dedicated, dependable with a positive attitude and service-oriented mindset

• Experience working in a fast-paced and customer-centric environment
• Strong communication, organization, and multitasking abilities