Patient Service Representative Williamsburg

Overview

Tidewater Physicians Multispecialty Group (TPMG) is looking for qualified Patient Service Representatives for our Williamsburg locations. Position:
Patient Service Representative (2940) - Williamsburg.

TPMG is an equal opportunity employer committed to a diverse and inclusive workforce.

• Appointment scheduler on multiple telephone line system.
• Checking in patients for appointments and checking out patients at the end of appointments.
• Greeting and assisting patients and other customers that present to the practice.
• Assure timely delivery of patient services.
• Functions in a multi-disciplinary environment, which requires the application of excellent customer service skills.
• Verifying insurance and general knowledge of billing.
• Collecting copays and balances.
• Perform other duties as requested by the Office Manager.

• Knowledge of computer systems and applications. Next Gen experience is a plus.
• Insurance verification
• Procedure prior authorization preferred
• Knowledge of office equipment.
• Knowledge of medical terminology and office procedures.
• Knowledge of grammar, spelling, and punctuation to type from draft copy, review and edit reports, and correspondence.
• Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
• Pays strong attention to detail.
• Excellent customer service skills.
• Ability to work scheduled hours as defined in the job offer.
• Ability to communicate effectively and professionally.

• COVID 19 Vaccination required
• High school diploma or equivalent required.
• One year of experience in a medical environment is preferred but not required.

• Entry level

• Full-time

• Health Care Provider

• Hospitals and Health Care

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