Director of Assisted Living

The Director of Assisted Living, under the leadership of the Chief Clinical Officer, is responsible for overseeing the delivery of nursing care and hospitality services within the Assisted Living, Cove Crest, and Namaste programs. This role includes management of departmental operations—staffing, budgeting, safety, resolving resident and family concerns, and ensuring the provision of high-quality resident care in accordance with all applicable regulations from the State Department of Social Services and Williamsburg Landing policies.

Job Description

The Director of Assisted Living, under the leadership of the Chief Clinical Officer, is responsible for overseeing the delivery of nursing care and hospitality services within the Assisted Living, Cove Crest, and Namaste programs. This role includes management of departmental operations—staffing, budgeting, safety, resolving resident and family concerns, and ensuring the provision of high-quality resident care in accordance with all applicable regulations from the State Department of Social Services and Williamsburg Landing policies.

This position supports team members overseeing sales and marketing and resident admissions and assessments to determine appropriate levels of care and works collaboratively with other departments to enhance the overall quality of life for new and existing residents. This role supports a culture of excellence by fostering a positive work environment where staff are empowered to deliver compassionate, person-centered care while maintaining respectful and professional relationships with residents, their families, and colleagues.

All responsibilities are carried out in alignment with and in support of the comprehensive services offered by Williamsburg Landing.

• Provide leadership and administrative oversight to operations, and staff leading Assisted Living (AL) marketing, admissions, administration as well as CNAs and nurses providing clinical care, ensuring duties are carried out effectively and in accordance with established standards.
• Maintain regular rounding practice to observe and provide real-time feedback to team members
• Ensure staff completion of training to meet mandated standards supports staff development, and assigns responsibilities to ensure appropriate care and services, including but not limited to,
• Updates are maintained on the Activities of Daily Living Task Sheets
• Resident weight sheets are completed and updated monthly in compliance with regulatory requirements, coordinating timely follow-up with the Care Team as needed
• Lead Quality Assurance and Performance Improvement (QAPI) process by facilitating monthly committee meetings, analyzing health and operational metrics, and directing data-driven performance improvement projects to ensure regulatory compliance and high-quality resident outcomes.
• Partner with the Chief Clinical Officer to oversee the AL Quality Assessment Nurse and directly manages the Nurse Manager of Cove Crest and Namaste to ensure clinical leadership is provided to all direct care positions in assigned areas. Use survey feedback to inform action plans that improve service quality.
• Conduct annual Universal Assessment Instrument reassessments as required by regulations.
• Perform Med Tech observation of Med Pass
• Actively participate in the hiring process, performance evaluations, and disciplinary actions as necessary, including making recommendations for termination when appropriate. Monitor staff to ensure professionalism and fosters positive, respectful interactions with residents, guests, and fellow Williamsburg Landing team members.
• Develop and manage the annual budgets for assigned areas, ensuring operations remain within approved…