Patient Care Navigator — Day Shift, No Weekends
Listed on 2026-10-23
-
Healthcare
Medical Receptionist, Healthcare Administration
SMG Family Medicine New Town in Williamsburg, VA is hiring a Full-Time Patient Care Specialist!
Hours:Monday-Friday 8:00a
-4:30p, Dayshift. No weekend shifts required.
NO NIGHTS or HOLIDAYS!
As a
Patient Care Specialist
with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients.
Click to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare.
Education
- HS Diploma
- Associate Level degree or higher in lieu of the required experience will be considered.
Experience
- 3 years Customer Service experience required.
- 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third-Party Payers required.
- Electronic Medical Record preferred.
We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $21.69 - $32.44 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.
Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.
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