Hotel Public Area Attendant

A hotel public area attendant is responsible for maintaining the cleanliness and tidiness of shared spaces within a hotel, ensuring a positive guest experience. They perform routine cleaning tasks in areas like lobbies, corridors, elevators, lounges, and restrooms, and may also handle trash removal and guest assistance. Key Responsibilities of a Public Area Attendant:

• Cleaning:
  • Vacuuming, sweeping, and mopping floors in public areas.
  • Dusting furniture and fixtures.
  • Polishing metalwork and glass surfaces.
  • Cleaning restrooms and public area washrooms.
  • Emptying trash receptacles and replacing liners.
  • Maintaining cleanliness in back-of-house areas like office and employee changing rooms.
• Guest Service:
  • Responding to guest requests and inquiries.
  • Providing assistance and directions to guests.
  • Ensuring a safe and secure environment for guests.
• Other Duties:
  • Maintaining inventory of cleaning supplies.
  • Reporting maintenance issues and safety hazards.
  • Participating in daily briefings and following special cleaning schedules.
  • Assisting with special events and functions.
  • Maintaining a clean and organized work area.