Clinical Program Director – RN Degree

Overview

The rewards at Healogics are immense, starting with the important work we do to change patients’ lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide. Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites.

As the aging population increases, along with rising obesity and diabetes and more surgical procedures, the number of patients who would benefit from expert wound care is growing. The Clinical Program Director is responsible for the management and strategic growth of the Wound Care Program and other wound care continuum programs for the assigned area of responsibility. This position provides complete oversight of the Wound Care Center (WCC)®, including day-to-day center operations, staff management, financial management, quality/performance improvement, community education, and clinical functions oversight.

The Clinical Program Director maintains collaborative relationships within and outside the hospital organization and builds effective working relationships between Healogics and the hospital. All Healogics employees must perform job responsibilities according to Healogics policies, hospital policies, accrediting organizations, federal and state regulations, and CMS guidelines, as applicable.

Percentage time shown in parentheses next to each function.

• Oversees the day-to-day management of outpatient clinic(s) and other wound care continuum programs, as applicable.
• Continuously assesses current clinic flows, processes and procedures; identifies areas of improvement and develops and implements best practices to improve outcomes.
• Works with hospital and company personnel to ensure availability of adequate resources, supplies, equipment and services.
• Facilitates the flow of information and maximizes effective communication throughout the program.
• Prioritizes responsibilities and directs the work of the Center’s clinical staff and non-clinical staff.
• Collaborates with other health care providers across the wound care continuum, WCC® Providers, and Medical Director regarding clinic and patient needs.
• May function as a Documentation Assistant (scribe) in accordance with Healogics policy.

• Co-manages direct reports, including interviewing, hiring, motivating, coaching, counseling, establishing performance expectations, and conducting performance reviews.

• Manages and coordinates the revenue cycle for Healogics and the hospital partner, as appropriate.
• Stays current with reimbursement changes and provides physician and staff updates and education as needed.
• Reviews key financial reports, identifies indicator trends, and develops plans to implement best practices to ensure fiscal responsibility.
• Tracks and reports all ancillary revenues generated by the program.
• Manages costs through appropriate utilization and management of labor and supply across the wound care continuum.
• Works with the Healogics support team to complete financial reviews and presents results to hospital leadership.

• Collaborates with the hospital and Healogics marketing departments to establish strategic marketing plans and works with the hospital physician liaison to plan, coordinate, and execute activities to increase patient referrals to the WCC®.
• Works as part of a multi-functional team to determine key target referral sources and develops a systematic approach to build those relationships and increase referrals.
• Maintains and updates the list of Physician Practices within a given radius of the hospital.
• Visits Physician Practices, interacting with key physicians to raise awareness of the WCC® program using educational marketing materials; documents all physician office interactions and visits in the Healogics CRM system.
• Communicates regularly with the (C)
  DO and/or (C)
  VPO and the hospital executive…